- Where Insurance & Technology Meet

Innovation in Analytics and Customer Service are the Hallmarks of the 2015 ICTAs

This year, received direction for our annual technology awards from two sources: from the jury and from you, the people. One thing is clear from both sources:  customer-focused innovation and effective technology implementation is alive and well in Canada. The Nominees had some commonalities …. We had a record twenty-seven nominations for the awards… Read more »

Have Pity on the ICTA Jury; It’s Your Fault, After All

The Technology Awards (ICTA) jurists are good, honest, hard-working people. So why do we treat them so badly? There is really only one reason:  You made us do it. The least we all can do is take some pity on them and be very kind to them when you seen them in March. About… Read more »

ICTA2014: And the Winners Are … Portals? (Not)

When the votes were all cast, the winners of this year’s Technology Awards (ICTAs) have one factor in common:  All of the winners implemented portals.  Does that make this the Year of the Portal?  Not in our mind.  We’d like your thoughts. First, who are the Winners, and what about portals… At a ceremony… Read more »

BMS Vendors bring their A-games to #ICTC2014; What do YOU want to know?

The challenge from Randy Carroll, CEO of the Insurance Brokers Association of Ontario,  was simple:  “We want the brokers to see the BMS vendors’ best products for the present and their plans for the future.  Tell them to bring their A-Games.”  With the active cooperation of Randy and his team at IBAO, we think we’ve… Read more »

#ICTA2014 – Celebrating Integrated & Customer-Focused Solutions

The 2014 Technology Awards (#ICTA2014) will be presented on March 17, 2014.  Green will be the theme, not only in honour of St. Patrick’s day; all of the finalists are leaders in greenfield territory, implementing innovative solutions in support of insurance excellence. As we noted in this space in January, most of the nominations… Read more »

ICTC2014: Focus On The Core (Plus More)

Core Insurance Systems replacement will continue to be a major thrust for many insurers and brokers in 2014, according to virtually all insurance technology prognosticators (present company included).  Data suggest a majority of insurers are at various stages from planning to almost-completed.  Some projects are going well.  Others need some re-examination.  All can benefit from… Read more »

Can Brokers Create and Seize the Future?

After attending recent industry meetings and planning sessions, we are convinced that independent brokers in Canada are at a pivotal point. On one hand, there are increased threats to the broker from a number of fronts. At the same time, brokers are seeing the market space with fresh eyes and a stronger commitment to serving… Read more »

ICTA 2013 Winners Announced

At an awards ceremony in Toronto yesterday, the Technology Awards (ICTAs) were presented to Winners and Finalists in the Insurer, Distributor, and Supplier Categories.  The Awards recognize innovation in the implementation and use of technology which shows a significant impact on a process or group of processes used in the sale, processing and servicing… Read more »

Showcasing Canadian Innovation: Technology Awards Finalists

After careful deliberation, the 2013 Jury has selected nine finalists for the coveted Technology Awards (ICTAs).  The award-winners will be announced at the 2013 Technology Conference, However, there is one clear winner already:  the insurance technology user. The Process For the fourth year in a row, has received nominations for insurers, insurance… Read more »

Are You Satisfied with IT? Does IT Know?

Are you satisfied with IT in your organization?  Has anyone asked you lately?  These are becoming important questions as IT finds itself serving an increasingly diverse and sophisticated group of users who recognize options beyond in-house IT services. As a user, or as an IT professional, or both, we’d like to get your thoughts:  Is… Read more »