Driving Digital Transformation Today & Tomorrow

3-Part Webinar Series for Banking and Insurance

Presented by SAS. Learn more or register.

Preparing For The “Next Normal”:
Customer Onboarding In Insurance

Webinar featuring Munich Re, OneSpan and Pegasystems

Tuesday, August 25, 2:00pm (ET). Register now.

Spotlight On Foxquilt & Relay Platform

Free webinar – part of our Technology In Action series

Watch on-demand (held August 6, 2020).

InsurTech Spotlight

Shining a light on InsurTechs

Open to insurance practitioners and InsurTech(nology) providers;
both startups and incumbents “transforming” into InsurTechs

Do you qualify? See details.

Automating the FNOL to Improve Customer Satisfaction

Free webinar by Accident Support Services and Aviva Canada

Held Wednesday, July 17, at 12pm noon (ET)

Now available on-demand! Watch now or learn more.

Latest Posts At The Intersection

  • The Biggest Insurance Disruptor: Lemonade or Tesla?
    New SMA Blog by Mark Breading, Partner, Strategy Meets Action — I’ve never been a big fan of the term disruption. I believe that in the InsurTech world, a majority of the startups are partnering with incumbents to enable industry transformation. ...
  • Three Moments of Truth that Make or Break the Customer Experience
    By Andi Dominguez, Principal – Insurance & Healthcare, Quadient — If you are in the insurance business, your goal is to establish long-term, trusting relationships with customers, and those relationships have many touchpoints along the ...
  • Digital Communications in Insurance: Managing the Expanding Options
    New SMA Blog by Mark Breading, Partner, Strategy Meets Action — Most P&C insurers have gradually expanded their options for digitally communicating with prospects, policyholders, producers, and employees. As the industry moves beyond the web, ...
  • Strategic Planning for Insurance in the COVID-19 Era
    New SMA Blog by Mark Breading, Partner, Strategy Meets Action — No one will mistake 2020 for just another year. The turmoil caused by the pandemic, lockdowns, and social unrest is unlike any other year. Businesses, individuals, and governments have ...

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