Latest Posts At The Intersection

• Artificial Intelligence Adoption: Wonderful, or Wonder Why?
  Sep 16, 2019
  Since the beginning of commercial insurance technology – roughly in the 1950s from my perspective – there have been long-view opportunists who seek intelligent technologies. These would imitate humans’ cognitive functions and, perhaps, would ...
• We’re Not in Kansas Anymore, Dorothy
  Sep 12, 2019
  Back in the mid-1970s, I accepted a job at the Red Cross as a disaster manager, which included planning, executing, responding, and mitigating results to help people recover after natural catastrophes. Each event had its own nuances, and most ...
• The Homeowners Insurance Quoting Process: Is It Improving?
  Sep 9, 2019
  New SMA Blog by Karen Pauli, Principal, Strategy Meets Action — One of the big areas of focus across the insurance industry, in general, has been to streamline the application/quoting process. Whether it’s agents who are submitting applications for ...
• What’s the Best Approach to the Small Commercial Market?
  Sep 4, 2019
  New SMA Blog by Mark Breading, Partner, Strategy Meets Action — The small commercial insurance market is hot – there’s no doubt it. In fact, the entire small business environment is quite active, with around 11 million businesses that employ less ...
• Insurance in the Platform Economy
  Sep 3, 2019
  According to Doug Grant, partner at Insurance-Canada.ca, Inc., many of the folks who heard about Amazon in 1994 really thought that Jeff Bezos was chasing shadows. However, the Internet demonstrated  that ‘virtual’ efforts could not only ...