KTX Insurance Brokers offers policyholders the ability to easily chat with licensed brokers online and even self-serve their insurance policies with the launch of its new mobile app
Toronto, ON (Jan. 25, 2017) – Consumers expect to be able to interact online in virtually all aspects of their life, and now with the launch of the new KTX Insurance Brokers’ app for both iOS and Android, clients of the brokerage will be able to manage their insurance policies online through their mobile device.
Through the app, clients of KTX Insurance Brokers will be able to:
- Chat with licensed brokers
- View policy details and documents
- Request policy changes
- Initiate insurance claims
- Access pink slips (i.e. proof of auto insurance)
“Our clients want digital servicing options,” said Darryl May, Principal of KTX Insurance Brokers. “With the launch of this app, our customers will have easy access to the information that’s important to them, the means to request policy changes, and perhaps most importantly, to the advice that many are seeking. We look forward to further growing our capabilities to offer even more value to our clients.”
The app, powered by ClientDesk, securely synchronizes with the broker management system to provide up-to-date policy information. KTX Insurance Brokers is the first brokerage in Canada to offer its clients all of the features and benefits of the ClientDesk platform that is integrated with the Keal broker management system (BMS), SIG.
“I am ecstatic about the launch of the KTX digital insurance platform powered by ClientDesk,” said Newton Asare, CEO of ClientDesk. “KTX Insurance is a tech savvy brokerage; and now with ClientDesk, the KTX front-line brokers will be able to fulfill the digital needs and expectations of the policyholders they serve. Also with our BMS integration, in this case SIG offered by Keal Technology, the ClientDesk platform is more powerful and data rich than ever before, further solidifying the customer-centric digital insurance experience.”
Submitting an insurance claim on KTX Insurance Broker app, powered by ClientDesk. (KTX Insurance Brokers)
About ClientDesk Inc.
ClientDesk is a software platform built for brokerages that powers core functions of the digital insurance experience such as Engagement, Self Service and Claims Management. ClientDesk provides white-labeled policyholder web portals and mobile apps, as well as a management dashboard used internally by brokers or customer service representatives.
The platform can also be integrated with broker management systems through an automated web services call or a batch process, enabling the transfer of policyholder data and activity logs.
About KTX Insurance Brokers
Founded in 2002, KTX Insurance Brokers is an innovative brokerage that created its customer base of thousands of policyholders by using the Internet to market its products. KTX works with many of Canada’s top insurance providers to offer consumers competitive pricing and choices. All of KTX’s brokers are fully licensed and professionally trained. KTX Insurance Brokers is a division of Kanetix Ltd.
SOURCE: KTX Insurance Brokers Ltd.