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Insurers Streamlining Claims Process to Create Operational Efficiencies and Improve Risk Mitigation
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Quadient and Duck Creek Technologies collaborate to accelerate CX management
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Allianz Global Assistance Enhances Customer Support Offerings with Virtual Care, New Online Claims Portal
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IoT: A One-Sided Coin?
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Applied Systems Presents Strategic Priorities for Enhancing Broker Distribution Channel to CSIO Board of Directors
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Elevating the insurance customer experience
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The Top Strategic Technology Trends for 2021: Gartner
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Quadient Launches Revamped Partner Program Focused on Customer Experience
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Quadient Inspire Days Virtual Experience to Draw Customer Experience Experts from Around the Globe
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MarTech Suites Can Help Insurers Integrate CX and Digital Marketing Strategies
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Aviva Canada Selects CoreLogic’s Next-Generation Digital Insurance Hub to Power its Claims Business
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InsurTech Startup Market Continues to Grow, with Increased Focus on CX and Rapid Time-to-Value for Insurer Partners
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In Wake of COVID-19, CX/UX Important for Insurers to Establish Direct Relationship with Consumers, Says Novarica
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Defined Contribution Plan Providers Investing in Digital Experiences and Analytics
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Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions
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Sun Life clients can now get insurance faster than ever
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Three Moments of Truth that Make or Break the Customer Experience
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Digital Communications in Insurance: Managing the Expanding Options
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Quadient & Kitewheel Launch Enriched Solution for Comprehensive Management of Customer Journeys
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Shifting from Auto Insurance Transaction to Mobility Customer Experience: Majesco Report
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Auto Insurance Websites Surpass Agents in Importance to Customer Interaction: J.D. Power U.S. Survey
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Digital Risk Transfers in Insurance & Reinsurance: Time to Act – but Act Smart
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U.S. Independent Agents Divided on Digital Experience
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U.S. P&C Insurers Raise Digital Games as Pandemic Elevates Customer Expectations
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Young Agents Demand Strong Digital Capabilities in Commercial Lines Insurance
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Established insurers must join open ecosystems and draw upon partners to retain market share from BigTech entrants: World Insurance Report 2020
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EIS and PwC launch Intelligent Insurance Ecosystem Initiative
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Marketing Technologies Playing Bigger Role in Customer Acquisition and Experience Management
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Life Insurers Waking Up to Importance of Customer Experience to Tech-Savvy Populations
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Young Agents Leveraging Technology To Provide Enhanced Customer Experience
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Sapiens Partners with SPLICE Software to Automate Customer Communications
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The Top Technology Priorities for Large Commercial Brokers
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Canadian Insurers Increasing Use of Third-Party Data for Customer Experience and AI Investments
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Canadian insurance providers must define new business models to seize the next wave of opportunities
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Peel Mutual Insurance First in Canada to Launch Hi Marley
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Accenture Technology Vision 2020: From Tech-Clash to Trust, the Focus Must Be on People
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Nearly 90% of Organizations Now Have a Chief Experience Officer or Chief Customer Officer or Equivalents: Gartner
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Cover Genius and AutoMatrix Empower Automotive Dealers to Improve Customer Experiences
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What Human Work Can Machines Perform?
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A New Bet on The Insurance Technology Leaders of the Future
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Oracle RMS To Offer Their Clients A New Commercial Insurance Digital Buying Experience
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Better employee experience proven to drive financial success
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Claims – Caught Between a Rock and a Hard Place – No More!
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One of Canada’s Most Trusted Brands, CAA, Leverages Medallia to Increase Customer Loyalty
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Messagepoint CCM Solutions Now Listed on Salesforce AppExchange
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Accenture to Acquire Nytec to Innovate Connected Experiences for Clients
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Insurers’ Role in Flux as InsurTechs Master Digital Customer Experience: World InsurTech Report 2019
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USAA and Google Cloud Collaborate to Speed Auto Claims, Improve Claims Experience
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AI-Powered Insurmi Secures Funding to Modernize How Insurers Engage Customers
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Agility, Innovation and Meeting Customer Expectations Paramount for Growth: KPMG
