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Three Customer Experience Trends Transforming Insurers’ Customer Communications
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Life Insurers Are Replacing Core Systems to Improve CX, Flexibility and Configuration
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U.S. Identity Theft: Consumer Trends in Health, Life, and P&C Insurance
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SNAP Premium Finance Leads Market with Innovative New Customer Experience Platform
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National Catholic Society of Foresters Taps Breathe Life Hybrid Distribution Platform to Transform the Member Experience
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Personalization will be Key to the Post-pandemic Customer Experience Journey
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Majesco Collaborates with Infosys to Accelerate Digital Experience for Insurers
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Most Customers Believe Digital Experiences Don’t Impact Their Purchase Decisions
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NFP Enhances Customer Experience and Advances Digital Transformation with the Launch of NFP Connect
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Customer Experience in P&C Insurance is a Marathon – but the Finish Line Keeps Moving
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P&C Insurers Stuck at Providing Only “Good Enough” Digital User Experience: J.D. Power
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Insurers increasingly competing on Customer Experience, navigating complex set of solutions
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Insurers must blend physical and digital distribution models to provide superior customer experience in a post-pandemic world
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Quadient Recognized as Technology Leader in CCM and Customer Journey Mapping by Global Research Firm
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Insurers Are Leveraging More Third-Party Data Than Ever From Wide Range Of Providers
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As Distribution Connectivity Platforms Continue to Evolve, Insurers Can No Longer Afford to Ignore Their Capabilities
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Covid-19 Massively Reshaped Trends and Behaviors Across the P&C Insurance Experience
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2021 Global Insurance Outlook: Accelerating change to create value
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J.D. Power Launches Real-Time Auto Insurance Customer Loyalty Tracking Capability
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Streamline Your Financial Advisor Practice with Digitization
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Insurers Streamlining Claims Process to Create Operational Efficiencies and Improve Risk Mitigation
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Quadient and Duck Creek Technologies collaborate to accelerate CX management
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Allianz Global Assistance Enhances Customer Support Offerings with Virtual Care, New Online Claims Portal
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IoT: A One-Sided Coin?
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Applied Systems Presents Strategic Priorities for Enhancing Broker Distribution Channel to CSIO Board of Directors
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Elevating the insurance customer experience
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The Top Strategic Technology Trends for 2021: Gartner
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Quadient Launches Revamped Partner Program Focused on Customer Experience
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Quadient Inspire Days Virtual Experience to Draw Customer Experience Experts from Around the Globe
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MarTech Suites Can Help Insurers Integrate CX and Digital Marketing Strategies
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Aviva Canada Selects CoreLogic’s Next-Generation Digital Insurance Hub to Power its Claims Business
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InsurTech Startup Market Continues to Grow, with Increased Focus on CX and Rapid Time-to-Value for Insurer Partners
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In Wake of COVID-19, CX/UX Important for Insurers to Establish Direct Relationship with Consumers, Says Novarica
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Defined Contribution Plan Providers Investing in Digital Experiences and Analytics
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Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions
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Sun Life clients can now get insurance faster than ever
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Three Moments of Truth that Make or Break the Customer Experience
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Digital Communications in Insurance: Managing the Expanding Options
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Quadient & Kitewheel Launch Enriched Solution for Comprehensive Management of Customer Journeys
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Shifting from Auto Insurance Transaction to Mobility Customer Experience: Majesco Report
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Auto Insurance Websites Surpass Agents in Importance to Customer Interaction: J.D. Power U.S. Survey
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Digital Risk Transfers in Insurance & Reinsurance: Time to Act – but Act Smart
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U.S. Independent Agents Divided on Digital Experience
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U.S. P&C Insurers Raise Digital Games as Pandemic Elevates Customer Expectations
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Young Agents Demand Strong Digital Capabilities in Commercial Lines Insurance
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Established insurers must join open ecosystems and draw upon partners to retain market share from BigTech entrants: World Insurance Report 2020
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EIS and PwC launch Intelligent Insurance Ecosystem Initiative
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Marketing Technologies Playing Bigger Role in Customer Acquisition and Experience Management
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Life Insurers Waking Up to Importance of Customer Experience to Tech-Savvy Populations
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Young Agents Leveraging Technology To Provide Enhanced Customer Experience
