When a loss has occurred, the insured reports that incident to the insurer. In some cases, the insurer may choose to outsource that first report to a service. Whoever is taking the initial report, or a more detailed report following, may use a set of third party tools or services to improve the effectiveness or efficiency of the reporting process.
In other cases, forces outside the insurer's process may cause a unique situation, Although this may also be the case in other jurisdictions, several municipalities in the Province of Ontario direct those involved in non-serious traffic accidents to a police accident reporting centre to reduce the deployment of police to accident scenes. Although companies may set up their own adjusting services in this same location, many insurers have chosen to use the services of a third party in these centres to at least take the first report and provide some unique damaged-vehicle services.
See also the latest news in insurance claims.
Featured Providers
When in doubt check it out
Facilitating reporting of traffic collisions, in partnership with the insurance industry and police. Member Insurers realize immediate service and financial benefits:
- F.N.O.L. Integration directly from Police Station;
- Early claim intervention directly from the Police Reporting Centre;
- View complete reports & digital photos in real-time from your desktop;
- Immediate photo imaging of damage reduces fraud;
- Analytics tool with industry comparisons for claims management, investigations, underwriting, marketing, and a powerful strategic planning tool;
- Direct telephone links to your claim department, or in-house adjusting facilities in our Reporting Centres available.
REDUCE:
- Appraisal costs;
- Storage;
- Rental car expenses;
- Fraud.
INCREASE:
- Direct repair program use;
- Customer service;
- Retention.
Featured Providers
News and Articles
- First collision reporting centre opens in Prince Edward Island
- New Reporting Process: Citizens can start their collision reports online
- Ransomware: A persistent challenge in cyber insurance claims
- U.S. Auto Insurance Trends Report Highlights New Generational Risks in Drivers and Vehicles that Continue to Contribute to Higher Claim Frequencies
- Insurers’ Claim Handling Performance Emerges as Key Market Differentiator: Aon
- CRU Group Introduces Groundbreaking Wildfire & Earthquake Catastrophe Training Programs
- Sedgwick Develops New Solutions In Global Aviation Claims Management
- Verisk Announces Integration with Seek Now to Streamline Ground Truth Assessment of Homeowners Insurance Claims
- Majority of Cyber Insurance Claims Originate in the Email Inbox: Coalition
- Verisk Boosts Ecosystem, Adds Two Accelerators to Enhance Workers’ Compensation Claims in Guidewire ClaimCenter