External forces are driving innovation and disruption in the insurance industry. Our faculty members will offer perspectives to give you and your peers fresh insights as you face these challenges and address the opportunities. Some have a long track record working in or with the insurance industry; some bring extensive experience in other industries to their current insurance positions; and others add a perspective based on careers elsewhere. All bring a wealth of expertise and experience to their sessions.
Below is the roster of confirmed faculty members. More participants will be added over the coming days.
Presenters, Panelists and Moderators
Director, Innovation Outpost, Wawanesa Insurance
David is the Director of the Wawanesa Innovation Outpost. The Outpost is located at Communitech in the heart of the Innovation District in Kitchener-Waterloo and serves as Wawanesa’s connection to the insurance ecosystem in the Toronto-KW Tech Corridor. The Outpost provides both Tech Scouting and Lab Development capabilities as part of the larger Wawanesa Innovation group. David joined Wawanesa in 2017 to open the Outpost.
Prior to Wawanesa, David spent the previous 5 years in product management at a leading telematics provider working on some of the largest UBI and Road Usage Charging implementations in North America and Europe. Over his 25-year career, David has held senior roles in a variety of companies ranging from global CPG to Management Consulting firms to being the CTO of an Ad-tech start-up. In all his roles, David has focused on delivering outstanding business results through the application of leading edge technologies.
David holds an MBA in Strategy & Finance from the Schulich School of Business, York University and a B.Eng & Mgmt in Computer Engineering from McMaster University.
VP & GM - Canada, Keal Technology (A Vertafore Company)
A respected leader and seasoned software, services and product executive, Dimitrios Argitis is known for successfully leading organizational transformations to enhance customer success, optimize revenue and build for the future.
Dimitrios has spent his 23-year career working for leading software and services organizations including Accenture (formerly Andersen Consulting), CGI, Epcior Retail (currently Aptos), and Tecsys (a leading supply chain ERP software provider in the complex distribution and healthcare space).
Having recently joined Vertafore as VP and GM (Canada) appointed to lead Keal Technology, Dimitrios is well versed in all aspects of the customer lifecycle – from sales to project delivery, custom development, customer support and business optimization. His experience also includes leading Analytics and Cloud organizations as well.
Dimitrios takes pride in leading by example and building organizations that are committed to a customer for life philosophy. A graduate of McGill University, he is currently an invited member of McGill’s Desautel Faculty of Management Expert Panel where he has had the privilege to mentor future entrepreneurs and the privilege to share his insights and experiences with students as a guest speaker.
Founder, Bloom Innovation Consulting
Julia Bloom is an independent consultant working with insurance companies helping her clients realize their ambitions for innovation, digital transformation, and organizational agility. Julia holds a Bachelor of Science and Business degree from the University of Waterloo, is a certified Agile Coach, and is presently involved in the Innovation and Entreprenourship program at Stanford University.
Julia's ability to think strategically to select and implement innovative solutions aimed at improving customer experience and orchestrate a digital tranformation journey directly contributed to the business growth of her clients.
AVP - Data Science & Analytics, Aviva Canada
Dorothy Comber is a passionate technology leader with extensive experience delivering measurable business value and building high performing engineering teams. With over 10 years as a leader of both product and software development teams across many different aspects of an organization, she recognizes the importance of knowing your customer and understanding how technology can transform the way we interact with a business. Translating that vision into fundamental changes in how we use data, software, data science and customer service has allowed her to transform the way businesses operate and connect with both their staff and their customers.
As AVP, Data Science at Aviva, Dorothy is currently shaping the way Aviva uses data and data science to drive decision making across pricing, underwriting, claims and fraud. She is focused on building scalable and automated end-to-end solutions that reshape the capabilities of the business and allow Aviva to make better decisions, faster.
Chris D. Cornell
Head of Insurance, KPMG in Canada
Chris is a Partner and National Sector Leader for KPMG’s Canadian Insurance practice. He has more than 19 years’ experience, specializing in the financial services sector. Chris has served our largest Insurance Clients in an Audit and Advisory capacity. He also is a frequent speaker at Insurance industry conferences and has worked extensively with financial services clients in Canada and abroad, including time at KPMG’s office in London, UK. Chris is the former National Sector Lead for KPMG’s Canadian Investment Dealer Practice and former Human Resources Partner for KPMG Toronto’s Audit Practice.
Chris is also a member of the Board of Directors for Junior Achievement of Central Ontario and volunteers as coach for his son's baseball and hockey teams.
SVP Data Science & Chief Data Officer, Aviva Canada
Baiju has led data sciences and engineering teams for over a decade to bring algorithmic and data-driven business growth in FinTech and InsureTech space. As SVP and Chief Data Officer at Aviva Canada, Baiju is responsible for embedding the use of data and algorithms driving business growth. He leads a cross-functional team of actuaries, data scientists and data engineers to deliver innovative data-driven solutions including use of applied machine-learning for product pricing and underwriting and other advanced algorithms for decision-making.
Prior to Aviva, Baiju led the analytics group at IIROC where he guided decision-making and algorithmic surveillance in trading markets that generate up to 600 million real-time data points daily. Baiju was also at OANDA, a FinTech startup that disrupted retail foreign-exchange markets where he led data sciences and business growth and was part of a team that scaled the organization from a startup to a 400+ employee global business that facilitated $10B in trades daily.
Baiju has a BSc and MSc in Computer Science from Queen’s University and developed his data chops working on large biological datasets as part of his graduate work and later at the Ontario Cancer Institute.
Senior Analyst, Celent
Marty brings extensive career and industry experience in creating value from digital assets across every link in the insurance value chain in both commercial and personal lines. His longstanding accomplishments include productizing deep industry knowledge in risk assessment and rating as well as creating many valuable innovations in risk selection, pricing, marketing, sales, distribution, fraud, recovery, audit, valuation, claims, customer experience, and service decisioning solutions.
Marty’s research focuses on helping insurance companies build data-driven, customer-centric digital enterprises. Finding more and better data, creating smarter and more accurate analytics, and, developing faster to real-time decisioning solutions are his day-to-day mission. His passion is to permit ease of doing business with value priced accurate risk management in both the digital and physical worlds where carriers solve customer needs in their local and global communities and vendor ecosystems. He has a special interest in customer-centricity and how products fit actual living situations at home and on the job. Additionally, he stays involved in analytics over data supply chains, blockchains, and smart contracts where novel applications of data governance and risk cover are growing.
Editor-in-Chief, Canadian Underwriter
David re-joined Canadian Underwriter as Editor-in-Chief in November 2017. He was previously Editor and Senior Editor of Canadian Underwriter between 2005 and 2012.
Before returning to the publication, he worked as a Communications Consultant at the Insurance Institute of Canada. Previously, he was a communications adviser with Ontario’s legal regulator, the Law Society of Upper Canada. From 2001-2004, he was a staff writer and copy editor for Law Times, a weekly newspaper for the legal profession in Ontario, as well as a regular contributor to Canadian Lawyer magazine.
Founder & CEO, Chisel AI
Ron Glozman is the founder and CEO of Chisel AI. While studying for a double degree in computer science and business at the University of Waterloo and Laurier University, Ron taught a computer to turn his thousand-page textbooks into one-page chapter summaries. The natural language processing (NLP) app he created had users in 33 countries and was ranked as one of the fastest-growing educational apps on Google. This was the genesis of Chisel AI, an InsurTech start-up that uses artificial intelligence to read and interpret digital insurance documents just like a human knowledge worker, only 400 times faster.
Chisel AI won Gold at the 2019 Zurich Innovation World Championship and won the ACORD InsurTech Innovation Challenge in 2018. The company is currently working with some of the world’s largest commercial insurance brokers and carriers to extract high volumes of unstructured data and digitally transform cumbersome, manual underwriting and brokering processes. Named an “Insurance Innovator to Watch” by Digital Insurance Magazine, Ron is a frequent speaker at AI, insurance and Fintech conferences.
Doug Grant has been helping the insurance industry in Canada make effective use of technology for many years. From a business-impact and application perspective, he has helped individual companies and cross-industry groups in both Property & Casualty and Life insurance.
The progress of technology from the the basement computer room to the desk-top terminal and PC, to portable laptops to smartphones and tablets and now BYOD has been a fascinating journey. Processes extended to business partners through connected systems has continued to improve efficiency and timeliness.
The web brought the customer directly into the equation. Social functions have enabled new levels of connectedness, triggering the current focus on customer experience and engagement, which can paradoxically both enhance loyalty and increase freedom of choice.
Doug is a founding partner in Insurance-Canada.ca, a leading Canadian Insurance resource centre for consumer and insurance professional alike. He organizes and hosts regularly scheduled Insurance-Canada.ca conferences and other events.
Married with two sons, Doug is a recent migrant from house to condo (too much stuff – not enough space), both in the heart of downtown Toronto.
Chief Technology Officer, Apollo Insurance Solutions
With 20 years of experience developing software and managing large development teams, Justin has seen and done it all. He is proficient with all aspects of product development, from UX, design, and front-end development to back-end API development, DevOps, and QA.
Justin has worked on beacon and location tracking systems, CES award winning robots, market research chatbot software, and websites for one of the largest international video game brands.
Justin leads the APOLLO development team and is responsible for establishing our technical vision, scalable platform architecture, security, and data integrity.
President & CEO, HTM Insurance Company
- Session: Innovation – The Mutual Way
Alec Harmer has been a mutual person ever since he started work when he was 18 – a second generation of mutuality, as both his parents worked at the Farm Mutual Reinsurance Plan. At age 21, Alec was a treasurer, and by 27, he was the CEO of a mutual company. His working career included four mutuals over the last 36 years and he has been the President & CEO of HTM Insurance in Cobourg for more than eight years.
Alec participates on the Ontario Mutual Insurance Association’s Statistics committee and Cognition+’s Product Governance committee. Over the years, he has had the opportunity to participate in a number of organizations as a board or committee member. These included; the Insurance Institute of Ontario (London Chapter) as a board member and teacher; Ontario Mutual Insurance Association on the forms & marketing committee, numerous ad-hoc committees and as a board member; Canadian Association of Insurance Companies on a Banking Committee; Cognition+ as a director; General Statistical Insurance Agency as an Industry Director. Alec has also participated in several non-profit organizations, such as Rotary, in several capacities.
Alec has his Certified Insurance Professional designation through the Insurance Institute and has made professional education part of his life-long objective of continuous improvement.
CEO, DEL Telematics
Daniel Lajeunesse has nearly 15 years of experience in the vehicle telematics space, resulting in numerous patents (named inventor), business methods and processes standard in the vehicle mobility space.
Over the last few years, he has specialized in new product and market development focused on innovation and providing greater value for investments. His specialties include insurance telematics, fleet solutions, road-usage charging, traffic shipping, auto dealership and vehicle OEMs and smart city projects.
Daniel leverages his experiences as an executive level leader with global experience in the fields of software development, network planning, consumer goods, vehicle telematics and marketing as Head of Operations for Mazur Studios. His primary responsibilities include all aspect of business growth, including managing all personnel, IT requirements, customer management, sales (call center and dedicated sales) and more.
As a public figure in the Town of Aurora, Ontario, he also sit as member on the Committee of Adjustment, Property Standards Committee and the Aurora Appeal Tribunal.
VP - Insurance & Wealth Management Solutions, Hearsay
Eugene Lee leads the Hearsay Actions initiative, products and solutions focused on automating workflows and driving best practices in client-advisor/agent digital interactions. He is also responsible for overall market strategy for Property & Casualty and Life Insurers.
Eugene Lee has over 25 years of enterprise software experience, serving in both consulting and executive management roles. Currently at Hearsay Systems as VP Insurance Solutions, Eugene is focused on building products that automate workflows and drive best practices in client-advisor/agent digital interactions. Before Hearsay, he spent 10 years at Guidewire Software, a leading provider of enterprise core systems to P&C insurers, where he led their Data & Analytics business. He started his career at Andersen Consulting configuring and implementing large scale enterprise software. He has also held leadership positions at IBM, Hitachi, and Applied Biosystems. Eugene earned his B.S., Mechanical Engineering and M.B.A. from the University of California, Berkeley. Eugene is a Certified Property and Casualty Underwriter (CPCU).
Managing Partner, Insurance-Canada.ca
Gerald Legrove is the managing partner of Insurance-Canada.ca.
He is president of DGA Careers, an executive recruitment firm serving the Canadian P&C industry, and a past member of the Alumni Board of the Rotman School of Business, and is also former president of the Toronto Junior Board of Trade.
Gerald has held senior executive positions with a successful commercial insurance company and a large international insurance brokerage firm. He holds a Bachelors Degree in commerce and an MBA.
As a leader and marketing pioneer (having received his PHD in international marketing strategy (1993, Erasmus University. MBA Insead) Pieter is comfortable in any role from the executive boardroom to the underwriting floor. He is a savvy negotiator known for strong business development and relationship building skills. Pieter's innate ability to build high-performance teams, including his strategically-selected executive management staff, has served as a growth catalyst and infused productive energy into the workplace.
He has held C-suite roles ranging from COO to CFO to CEO at ING group, SNS Bank, and most recently as CEO of Centraal Beheer, the largest direct writer of the Netherlands (2 billion euro written premium). He brings his wealth of experience as he paves the way for Onlia to be the leading digital provider of insurance and lead the safety movement through the Onlia Sense App.
President & CEO, Trillium Mutual Insurance Company
- Session: Innovation – The Mutual Way
Tracy joined Trillium Mutual Insurance in January 2015 as Vice President of Corporate Services. In her current capacity as CEO, Tracy is responsible for the overall organizational performance and is accountable directly to the Board of Directors. Her primary responsibilities include the oversight of strategic planning, corporate governance, political advocacy as well as fostering community and industry relations.
Tracy is an active member of the Mutual Insurance Industry, currently serving on the Board of the Canadian Association of Mutual Insurance Companies (CAMIC). Tracy is also a member of the Auto Rate Filing Committee serving the Ontario Mutual Companies that jointly file auto rates.
Tracy graduated from the University of Guelph with a Bachelor of Arts degree in Economics in 1993. Following graduation, she started her insurance career at Formosa Mutual Insurance as a multi lines claims adjuster. While a claims adjuster, she attained her Chartered Insurance Professional designation in 1994 and her Fellow Chartered Insurance Professional designation in 1996. From 1997-1999 she served as Claims Manager at Formosa Mutual.
In 1999, Tracy joined Economical Insurance and held a number of leadership and management positions in claims between 1999 and 2012. Tracy held the position of regional claims manager for all lines of claims across five Economical branch locations in Ontario. From 2012-2013, Tracy led operations for the national commercial property Express team. During this period, Tracy attended Queens School of Business, obtaining an Advanced Executive Certificate in General Management.
Co-Founder & CEO, Apollo Insurance
- Session: Fireside Chat: Working With An Insurance Marketplace aka Exchange
- Session: How Fast Can You Take A Product To Market?
Jeff believes in the broker channel and is the co-founder and CEO of Apollo Insurance (formerly Digital MGA), Canada's largest online insurance marketplace. In less than 5 minutes brokers and their clients can purchase over 500 products from multiple carriers, entirely online with immediate quote, bind and policy issuance. The Apollo Marketplace is free to qualifying brokers. Apollo also provides custom quote-bind-issue insurance products white labeled for broker's websites, helping them automate workflows and compete on the digital landscape.
Jeff carries the vision of an industry where computers do the work so people can build relationships. With a background as a broker and strong insurance industry fundamentals, Jeff empowers producers and brokerages to reach their digital potential.
Jeff was Insurance Broker Magazine Top 10 Under 40, and recipient of the Insurance Business Magazine Young Guns Award in 2018. He writes professionally for several publications including the Edmonton Journal, Vancouver Sun, National Post, and the Vancouver Province.
AVP - Product Analytics and Delivery, Auto Claims, Aviva Canada
Daryl is an experienced claims leader with a demonstrated history of leading operational change in the insurance industry. Daryl is a strong advocate for simplifying claims for customers by using data and technology to improve the customer experience.
As the Assistant Vice President of Auto Claims at Aviva Canada, Daryl is responsible for identifying areas of improvement and implementing technological enhancements to streamline the customer journey. He leads a team of Change mangers and developers that collaboratively work together by incorporating the systems thinking methodology to analyze data and foster an environment of continuous improvement to create simplicity.
CEO & Founder, PolicyAdvisor.com
Jiten Puri is the CEO and founder of PolicyAdvisor.com, a highly innovative digital life insurance brokerage based in Toronto. PolicyAdvisor's mission is to make life insurance more accessible for Canadians by using the latest technology, intuitive design, and real-world human expertise.
Prior to founding PolicyAdvisor.com, Jiten worked as an Executive Director with Morgan Stanley in New York where he advised global insurance companies and banks on transformative M&A opportunities with a special focus on the financial technology space. He previously worked with HSBC across Asian markets managing corporate lending and high net worth investing portfolios. He holds an MBA in Finance and Accounting from The Wharton School, University of Pennsylvania.
Senior Analyst - P&C Insurance, Aite Group
Jay Sarzen is a senior analyst with Aite Group’s P&C Insurance practice. He brings over 15 years of experience delivering strategic advice to a wide variety of clients, primarily in financial services.
Prior to joining Aite Group, Mr. Sarzen identified strategic growth opportunities for major insurance carriers, such as The Hartford and MassMutual, and for major financial services providers, such as State Street, through traditional strategic frameworks such as market analysis, competitive analysis, and value chain analysis.
Since coming to Aite Group, Mr. Sarzen has focused his efforts on understanding innovation along the P&C insurance value chain by examining topics such as how new entrants are disrupting traditional distribution channels and how technology is altering underwriting and claims operations. Mr. Sarzen has been quoted extensively in industry publications.
Mr. Sarzen holds a B.A. in Political Science from Trinity College, where he graduated with honors, and an M.B.A. from the University of Notre Dame, with a dual concentration in Strategy and Management. He is a Six Sigma Green Belt, an avid squash player, and serves as an elected official on his town’s Board of Education.
Greg M. Smith
Chief Client Officer, Crawford & Company (Canada), Inc.
Greg Smith, MBA, FCIP, CRM, is Chief Client Officer at Crawford & Company (Canada) Inc. He has held responsibility for the firm’s shared services functions including Information Technology, Human Resources, Quality and Compliance. Throughout his twenty-one year career at Crawford he has held a number of leadership roles in marketing, project management, operations and sales. As a member of the Canadian board of directors and global senior leadership team Greg has been responsible for a number of change management and business transformation initiatives that cut across the organization.
Greg holds a Masters of Business Administration (MBA) degree from the Ivey Business School at Western University and a Bachelor of Business Administration (BBA) degree from Wilfrid Laurier. He is a Fellow Chartered Insurance Professional (FCIP) with the Insurance Institute of Canada and holds a Canadian Risk Management (CRM) designation from the Global Risk Management Institute.
Speaker, Author, Trainer, Coach
As a living laboratory for his own study, Sheldon he has spent thousands of hours coaching soldiers, skiers, athletes and insurance industry professionals around the world.
In 2002, he launched SteadySales.com to help service people sell. He has coached hundreds of insurance agencies and thousands of CSRs in collaboration with dozens of national and regional carriers, state associations and industry partners.
Sheldon delivers energetic, emotive and entertaining presentations that translate our best intentions into the spark of action – all while eliciting nods of agreement, chuckles of laughter, and earnest commitments to oneself.
His masterful blend of behavioral science book-smarts with industry-specific street smarts helps insurance industry professionals sell more while they serve better.
Sheldon’s energetic coaching flows from two guiding principles: lovingly meet people where they are, and ignite their own desire to improve.
AVP - Claims Transformation, National Claims, Aviva Canada
Jonathan Spinner is a passionate advocate for the effective application of technology to transforming businesses and fostering cultures of continuous improvement and innovation. As the Assistant Vice President of Claims Transformation at Aviva Canada, Jonathan is responsible for identifying and assessing the potential of advances in technology to improve the Aviva claims customer experience, and for leading the execution and delivery of the changes that make it easier for claims staff to deliver that customer experience in ways that surprise and delight Aviva’s customers.
Jonathan leverages his background in technology and extensive experience in consulting to bring the business operations and technology delivery teams together to execute successfully on meaningful transformational change.
President & CEO, Cognition+
- Session: Innovation – The Mutual Way
Randy has been part of the Mutual family since 2013 when he joined the Board of Farmers’ Mutual Insurance in Lindsay. In 2014 Randy was elected to the Board of Directors of Cognition+ and in 2016 became the President & CEO.
Cognition+ is a software company that is owned by 32 Mutual Insurance companies across Canada and the creator of Cognition+ a suite of applications to help the Mutuals leverage technology.
Randy started in technology in 1991 and enjoyed various roles at an IT consulting and software development company in Markham, Ontario providing product and services to numerous companies throughout North America including many well-known Fortune 500 companies. He has worked on the front lines with clients in a support role, as a Business Analyst, a Project Manager and in Management roles. In 1996, Randy was one of the founding partners of a successful IT firm in Toronto that fulfilled the demands of numerous software projects throughout North America. In 2004, Randy sold his interest.
His next role allowed him to focus on the challenges of working with a variety of independent companies brought together by common needs and sharing common software. One of Randy’s former clients asked him to continue the work he had done for them previously and head a company specifically formed to develop software for their group. The group was comprised of independently owned companies who, together, represented one major manufacturer. The group of approximately twenty covered all of North America, and all used the same software. Just like the Mutuals they believed that working together was the key to maximizing their investment in software.
Co-Founder & CEO, LowestRates.ca
- Session: Aggregators: Friend or Foe?
Justin Thouin is the Co-Founder and CEO of LowestRates.ca, one of the fastest growing companies in North America. He has been an EY Entrepreneur of the Year Award finalist and under his leadership LowestRates.ca has ranked in the top 50 on Maclean's/Canadian Business' Growth 500 list of Canada's fastest growing companies for four years in a row, most recently placing 15th in 2019. The company has also ranked in the top 25 on Deloitte's Technology Fast 50 the past two years, and won Startup Canada's National and Ontario High-Growth Entrepreneurship Awards in 2019. Also in 2019, LowestRates.ca placed 75th on the Report on Business' List of Canada's Top Growing Companies and 164th on Deloitte's North American Technology Fast 500.
Justin is a highly sought after expert in the areas of personal finance and entrepreneurship, and is featured frequently in the media. Appearances, articles, and contributions include BNN, The Globe and Mail, CBC, CTV, CP 24, The Financial Post, Huffington Post, Maclean's, MoneySense, and hundreds of other media outlets.
In addition to leading LowestRates.ca, Justin invests in early-stage startups and mentors aspiring entrepreneurs. As an alumnus of the Smith School of Business at Queen's University, he supports his alma mater through speaking engagements and student competitions where he’s able to connect with Canada’s future business leaders.
Deb Van Eyk
President & CEO, Lambton Mutual Insurance Company
- Session: Innovation – The Mutual Way
Deb Van Eyk is President & CEO of Lambton Mutual Insurance Company located in Watford (west of London) in Southwestern Ontario. Lambton Mutual writes $25 million in gross written premium, has 32 employees and $39 million in surplus. They distribute their products through a professional sales force consisting of a combination of agents and independent brokers.
Deb began her insurance career in underwriting at Lambton Mutual in 1985, working her way up through various leadership positions before becoming President and CEO in April 2012. She served as a Director of the Ontario Mutual Insurance Association from 2007 until 2015, including a year as Board Chair in 2014. She currently serves as the Chair of the Southwestern Chapter of the Insurance Institute of Ontario. As a member of the Product Governance Committee of Cognition+ for 3 years, Deb provided valuable input in helping shape the development of a new insurance software system for use by 32 Canadian Mutual insurance companies. Most recently, Deb was elected to the Board of Directors of the Canadian Association of Mutual Insurance Companies in October 2019.
Vice President - Research & Consulting, Novarica
- Session: Leveraging Third-Party Data for Marketing, Underwriting and Claims
- Session: Fireside Chat: Emerging Technology in Insurance
Eric Weisburg is a Vice President of Research and Consulting at Novarica with expertise in insurance technology, operations, and finance. He has over 20 years... of insurance experience in industry, consulting and software. For the past several years he has been helping clients understand and implement cognitive, analytics and information solutions. His experience spans most lines, channels and horizontal functions.
He has held roles as Managing Vice President of Strategic Initiatives at Tower Group Companies and Vice President at AIG, where he led the global internal consulting function reporting to the enterprise CFO and supporting the C-Suite in the areas of sales, underwriting, claims, profitability and change management across all lines of business in areas ranging from predictive analytics and technology adoption to distribution and finance. He also created the insurance strategy practice for Navigant Consulting, and led digital solutions and big data and analytics engagements for IBM. Eric holds an MBA in Finance from New York University and a BA from Binghamton University.
CEO & Co-Founder, Zensurance
Danish Yusuf is the CEO and Founder of Zensurance, a Toronto-based technology startup focused on commercial insurance product and distribution.
Danish is a former leader in McKinsey & Company's Digital Insurance practice, supporting insurance clients globally on defining their digital strategy. Prior to McKinsey, Danish was a software architect and developer at IBM Canada, covering everything from mainframe development to web development.
Danish earned a bachelor's degree in Software Engineering from the University of Toronto and has an MBA from Harvard Business School.