Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
- 10 automakers equipped most of their 2018 vehicles with automatic emergency brakingWashington, DC (Mar. 13, 2019) – Ten automakers report equipping more than half of the vehicles they produced between Sept. 1, 2017, and Aug. 31, 2018, with automatic emergency braking (AEB), the National Highway Traffic Safety Administration (NHTSA) and the Insurance Institute for Highway Safety ...
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- Next-Level Fraud Detection and Prevention to Combat Evolving Benefit Schemes
- ClaimsPro Strengthens its Alberta Presence with the Acquisition of New West Adjusters
- Property claims satisfaction solid for insurers, but many still fall short on CX: J.D. Power
- The Portage la Prairie Mutual Insurance Company Selects Guidewire InsurancePlatform for Claims Management
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- Crawford & Company’s WeGoLook to Offer On-Demand Field Inspection Services for Insurance Carriers Directly Through the CoreLogic Symbility Platform
