The Chronicle Newsletter Archive

Below is our archive of past newsletters from previous years. (Subscribe here or see recent issues.) Please note that, especially in older issues, hyperlinks – particularly external-facing links – may no longer be valid.

Jump to a year:
2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005

2020

December

  • Issue 2020-49 – December 15, 2020 – Top Risks To Global Financial Stability
  • Issue 2020-48 – December 8, 2020 – P&C Commercial Lines: Innovation or optimization?
  • Issue 2020-47 – December 1, 2020 – Next-generation technology creates watershed moment for cybersecurity

November

  • Issue 2020-46 – November 24, 2020 – Artificial intelligence transforming commercial underwriting
  • Issue 2020-45 – November 17, 2020 – The Impact of COVID-19 on A.I., Digitization
  • Issue 2020-44 – November 10, 2020 – Pandemic changing customer behaviour
  • Issue 2020-43 – November 3, 2020 – Insurers shifting course as pandemic continues

October

  • Issue 2020-42 – October 27, 2020 – Top strategic technology trends for 2021
  • Issue 2020-41 – October 20, 2020 – Announcing the World Insurance Forum
  • Issue 2020-40 – October 13, 2020 – The digital (paperless) future of insurance
  • Issue 2020-39 – October 6, 2020 – Pandemic eclipses climate change as #1 risk

September

  • Issue 2020-38 – September 29, 2020 – Biodiversity decline creating a global risk
  • Issue 2020-37 – September 22, 2020 – Pandemic accelerating insurance digitization to meet demand
  • Issue 2020-36 – September 15, 2020 – Pandemic's toll on Canadian economy, insurance industry
  • Issue 2020-35 – September 8, 2020 – Five uses of A.I. in commercial underwriting
  • Issue 2020-34 – September 1, 2020 – Insurance technology, investment & innovation in the pandemic

August

  • Issue 2020-33 – August 25, 2020 – A recipe for underwriting transformation
  • Issue 2020-32 – August 18, 2020 – Work-From-Home ‘infecting’ people and organizations in insurance
  • Issue 2020-31 – August 11, 2020 – Who is the biggest insurance disruptor?
  • Issue 2020-30 – August 4, 2020 – Moments of truth that make or break the customer experience

July

  • Issue 2020-29 – July 21, 2020 – Will autonomous vehicles gain momentum after pandemic?
  • Issue 2020-28 – July 14, 2020 – Insurance poised for pandemic recovery
  • Issue 2020-27 – July 7, 2020 – Strategic planning in the COVID-19 era

June

  • Issue 2020-26 – June 30, 2020 – Preparing for the next distribution model
  • Issue 2020-25 – June 23, 2020 – Rethinking auto insurance as ‘mobility customer experience’
  • Issue 2020-24 – June 16, 2020 – Insurers increase digital focus after pandemic
  • Issue 2020-23 – June 9, 2020 – Pandemic crisis must not overshadow climate change battle
  • Issue 2020-22 – June 2, 2020 – Reimagining the post-pandemic return

May

  • Issue 2020-21 – May 26, 2020 – Insurance fraud in times of crisis
  • Issue 2020-20 – May 19, 2020 – Very few organizations ready to operationalize and scale A.I.
  • Issue 2020-19 – May 12, 2020 – Impact of the pandemic on the insurance sector
  • Issue 2020-18 – May 5, 2020 – Cyber hygiene in the COVID-19 era

April

  • Issue 2020-17 – April 28, 2020 – Are insurers’ pandemic discounts backfiring?
  • Issue 2020-16 – April 21, 2020 – Pandemic changing consumer behaviour
  • Issue 2020-15 – April 14, 2020 – Cloud computing makes inroads amid COVID-19 closures
  • Issue 2020-14 – April 7, 2020 – Pandemic exposes outdated risk management practices

March

  • Issue 2020-13 – March 31, 2020 – Will COVID-19 be the tipping point for digital transformation?
  • Issue 2020-12 – March 24, 2020 – Challenges & opportunities in financial services amid pandemic
  • Issue 2020-11 – March 17, 2020 – Business, retail & travel implications of coronavirus
  • Issue 2020-10 – March 10, 2020 – Canadian CEOs’ Top Concerns Revealed
  • Issue 2020-09 – March 3, 2020 – Insurers must rethink existing business models

February

  • Issue 2020-08 – February 25, 2020 – Insurers turning to IT services partners for innovation
  • Issue 2020-07 – February 18, 2020 – Growing emphasis on the customer experience
  • Issue 2020-06 – February 11, 2020 – Climate risks hold implications for insurance
  • Issue 2020-05 – February 4, 2020 – Few “leaders” in cyber resilience even as cyberattacks increase

January

  • Issue 2020-04 – January 28, 2020 – 2019 natural catastrophe loss totals
  • Issue 2020-03 – January 21, 2020 – Cyber tops global business risks for the first time
  • Issue 2020-02 – January 14, 2020 – Insurers embrace Agile, but face challenges
  • Issue 2020-01 – January 7, 2020 – The dawn of a new decade

2019

December

  • Issue 2019-50 – December 17, 2019 – 20/20 foresight at the end of a decade
  • Issue 2019-49 – December 10, 2019 – Disruptive Forces Transforming Insurance
  • Issue 2019-48 – December 3, 2019 – Big Data opens up new horizons

November

  • Issue 2019-47 – November 26, 2019 – Claims: Caught Between a Rock and a Hard Place – No More!
  • Issue 2019-46 – November 19, 2019 – Failure to scale A.I. could put organizations out of business
  • Issue 2019-45 – November 12, 2019 – Canadians are dangerously under-insured
  • Issue 2019-44 – November 5, 2019 – Insurers struggling with data governance

October

  • Issue 2019-43 – October 29, 2019 – Top strategic technology trends for 2020
  • Issue 2019-42 – October 22, 2019 – Economic, political tensions face next federal government
  • Issue 2019-41 – October 15, 2019 – Blockchain Transformation Still Years Away
  • Issue 2019-40 – October 8, 2019 – Cyber risk is top concern for businesses of all sizes
  • Issue 2019-39 – October 1, 2019 – Cities unprepared for disruption from A.I.

September

  • Issue 2019-38 – September 24, 2019 – Business leaders don't have time for cyber risk
  • Issue 2019-37 – September 17, 2019 – Change is accelerating in re/insurance
  • Issue 2019-36 – September 10, 2019 – Insurers can boost global financial resilience
  • Issue 2019-35 – September 3, 2019 – The most expensive two years ever for insurers

August

  • Issue 2019-34 – August 27, 2019 – Advanced Analytics Unlocking New Frontiers
  • Issue 2019-33 – August 20, 2019 – InsurTech: Will it fade or dominate?
  • Issue 2019-32 – August 13, 2019 – AI augmentation to generate trillions in business value
  • Issue 2019-31 – August 6, 2019 – Cyber coverage is creating a false sense of security at top companies

July

  • Issue 2019-30 – July 30, 2019 – Which industry players are best positioned for the future?
  • Issue 2019-29 – July 23, 2019 – Insurance companies plan to move away from traditional business models
  • Issue 2019-28 – July 16, 2019 – Insurance Brands Underperform In Digital
  • Issue 2019-27 – July 9, 2019 – Global Insurance Premiums Hit $5 Trillion USD
  • Issue 2019-26 – July 2, 2019 – Insolvency risk rising in Canada’s P&C insurance industry

June

  • Issue 2019-25 – June 25, 2019 – Major Data Challenges In The Digital Era
  • Issue 2019-24 – June 18, 2019 – InsurTech Is Moving Forward, But Is Privacy Catching Up?
  • Issue 2019-23 – June 11, 2019 – When Emerging Technology Is No Longer Emerging
  • Issue 2019-22 – June 4, 2019 – New market reality demands new insurance strategies

May

  • Issue 2019-21 – May 28, 2019 – SGI & CSSI announce real-time data exchange launch
  • Issue 2019-20 – May 21, 2019 – Insurers must respond to customer concerns around coverage for emerging risks
  • Issue 2019-19 – May 14, 2019 – Cybercrime costing Canadian companies millions
  • Issue 2019-18 – May 7, 2019 – Risk readiness falls to lowest level in 12 years

April

  • Issue 2019-17 – April 30, 2019 – Enhancing CX to increase policyholder retention
  • Issue 2019-16 – April 23, 2019 – Success in the “post-digital” world will require enhanced engagement
  • Issue 2019-15 – April 16, 2019 – CSIO minimum data set for commercial lines
  • Issue 2019-14 – April 9, 2019 – Canada's changing climate
  • Issue 2019-13 – April 2, 2019 – Rising consumer expectations for a new era of insurance

March

  • Issue 2019-12 – March 26, 2019 – Consumers will share data for discounts
  • Issue 2019-11 – March 19, 2019 – Industry trends In Q1 2019
  • Issue 2019-10 – March 12, 2019 – Survival of the fittest in the digital age
  • Issue 2019-09 – March 5, 2019 – Making sense of A.I. and its impact on risk management

February

  • Issue 2019-08 – February 26, 2019 – P&C personal lines insurers focus on transformation
  • Issue 2019-07 – February 19, 2019 – How Amazon and Netflix solved digital challenges
  • Issue 2019-06 – February 12, 2019 – New technologies, models shake up the competition
  • Issue 2019-05 – February 5, 2019 – Agile development to expand in 2019

January

  • Issue 2019-04 – January 29, 2019 – Ontario expanding automated vehicle pilot
  • Issue 2019-03 – January 22, 2019 – UBI market to reach $107 billion (USD) by 2024
  • Issue 2019-02 – January 15, 2019 – Blockchain: Another star on the horizon
  • Issue 2019-01 – January 8, 2019 – Driving disruption in insurance

2018

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2017

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2016

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2015

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2014

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2013

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2012

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2011

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2010

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2009

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2007

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2006

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2005

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2004

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2003

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2002

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2001

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