AI: The Foundation of Next-Gen Insurance

Technology In Action Series by

“AI: The Foundation of Next-Gen Insurance”

Wednesday, May 30, 2018 — BrainStation, Toronto

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Nearly 80% of insurance executives believe artificial intelligence will revolutionize the way insurers gain information from their customers, with more than half saying the biggest benefit is being able to leverage better data for improved insights into the customers. Blake Morgan, customer experience futurist, writing on

Artificial Intelligence Is Already Changing Insurance

AI will support insurance professionals in all aspects of insurance, from marketing and sales through underwriting, rating, claims and customer service to product development, pricing and reinsurance – in other words, everywhere. For example:

  • Robotic process automation reduces non-productive, menial tasks, freeing the knowledge worker to concentrate on strategic objectives.
  • Machine learning and deep learning can analyze aggregated data to identify new risk patterns and claim/fraud patterns. This will focus strategic directions.
  • Natural language processing, in text or voice format, can converse with insurance professionals to provide support, or directly with customers to address a situation or provide direction.

Learn from expert speakers and panelists who will describe how AI is improving data and information available to insurers, review their experiences to date, predict changes in underwriting and claims, and explore innovation leading to the longer-term future.

Topics including:

AI Opportunities And Threats For Our Industry
• Benjamin Von Euw, Enterprise Architect, Industrial Alliance

Mitigate Risk with Machine Learning and Drones
• Brent Williams, Director, Product Management (Commercial), Aeryon Labs Inc.

Leveraging the Power of AI to Innovate in Insurance
• Andrew Lo, President and CEO, Kanetix Ltd.

Insurance 2030: The Impact of AI on the Future of Insurance
• Nick Milinkovich, Domain Manager - Ingenuity, McKinsey & Company

Precision Medicine: The Impact of AI in Healthcare
• Farnoud Kazemzadeh, PhD; CEO, Elucid Labs

For more sessions and more extensive descriptions, see the Agenda.

Who Should Attend

The Technology In Action series is designed for:

  • Leaders with responsibility for business transformation who are considering/evaluating AI as a part of their program;
  • Line managers responsible for delivering operational business value who follow technologies in order to be current;
  • Technology professionals evaluating analytic, business intelligence, or cognitive computing technologies;
  • Business and technology architects and analysts charged with keeping current on the changes that new technologies are enabling.

Vendors: If you are looking to increase the visibility of your company, products and services, take advantage of our sponsorship opportunities.

Date & Venue

This event will take place at BrainStation, in downtown Toronto, on Wednesday, May 30, 2018.
Sessions will begin at 8:00am and end at 11:50am.

  • See Venue for more details on the location.
  • See Agenda for more details on the timetable.

RIBO Credit


  • We have requested RIBO Continuing Education accreditation for this event.
  • We won't know the details until after the event.
  • Our recent events have all been accredited, almost always in in the Management category.
  • One full day of content tends to translate into roughly 6.0 hours of credit.


If you have any questions about this event, please contact [email protected].