Insurance distribution has changed radically with the advent of the Internet. The early vision of online insurance sales (if you build it, they will come) has been superceded by reality: just because you built a website does not mean customers will beat a path to your virtual door to buy their insurance.
These days, business-to-business elements of e-business are capturing the lion's share of the attention. Brokers are now emerging from the threat of disintermediation with a renewed focus on the client and prospect – and armed with new partnerships, kitbags bursting with additional products, and a formidable set of Internet tools. Direct writers are also vying for share with increasingly sophisticated Internet, CRM, and other tools. Never before has the customer been at the centre of such a fierce battle.
Latest News:
- CSIO’s Commercial Lines (CL) Working Group Publishes Quote and Bind Requirements for Four New SegmentsToronto, ON (July 23, 2024) – CSIO is pleased to announce that the CL Working Group is driving CL Data Standards forward by publishing business requirements to quote and bind four more industry segments: Wholesale, Manufacturing/Processing, Education and Member Organization Services. When CL Data ...
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- CSIO’s Commercial Lines (CL) Working Group Publishes Quote and Bind Requirements for Four New Segments
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