Insurance distribution has changed radically with the advent of the Internet. The early vision of online insurance sales (if you build it, they will come) has been superceded by reality: just because you built a website does not mean customers will beat a path to your virtual door to buy their insurance.
These days, business-to-business elements of e-business are capturing the lion's share of the attention. Brokers are now emerging from the threat of disintermediation with a renewed focus on the client and prospect – and armed with new partnerships, kitbags bursting with additional products, and a formidable set of Internet tools. Direct writers are also vying for share with increasingly sophisticated Internet, CRM, and other tools. Never before has the customer been at the centre of such a fierce battle.
- CSIO Hosts Virtual Governance Meeting to Reflect on 2019 AchievementsToronto, ON (May 27, 2020) – On Tuesday, May 26, CSIO hosted its 2020 Members’ Governance Meeting virtually, bringing together industry partners across Canada. The meeting included highlighting the accomplishments achieved by CSIO in 2019, the introduction of a new board member – Tatjana Lalkovic, ...
News and Articles
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