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Auto Insurance Customer Satisfaction Stalls Despite $18 Billion in Premium Relief
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Younger Agents More Likely to Embrace Digital Channels for Marketing, Lead Generation, and Customer Service
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Most Canadians unlikely to recommend their insurance companies
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Organizations failing to anticipate and model key emerging risks: Marsh
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P&C Insurers Stuck at Providing Only “Good Enough” Digital User Experience: J.D. Power
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Actuaries share Top Emerging Risks survey results
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Digital health, telehealth and wellness: Attitudes to risk and insurance revealed in new research by Beazley
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Nearly half of global CEOs don’t expect to see a return to ‘normal’ until 2022: KPMG
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Satisfaction With Core Systems Vendors: Aite Group report
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Underwriting Priorities 2021 & Beyond: The Digital Evolution of Commercial Insurance
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Many condo owners don’t understand their insurance policies
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More Risks, On More Fronts, for Financial Institutions Over The Next Two Years
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Allianz Risk Barometer 2021
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2021 Personal Lines Insurance Carrier Performance: An Agent Survey
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Majority of Canadians say they have not set goals for 2021
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Canadians value life insurance more during pandemic: survey
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Coronavirus Pandemic Cited as Top Risk to Financial Stability in 2021
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Nearly half of Canadians spend NO time on their mental health
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Uptick in flexible work arrangements leads companies to consider new pay models
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Elevating the insurance customer experience
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Onlia Safety Index: Increase in Driving Under the Influence Anticipated this Holiday Season
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Most Canadians Say They Feel Unprepared for Winter Driving
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Under Construction: Commercial Lines Underwriting Transformation
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Can Artificial Intelligence save the planet?
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Investment industry leaders acknowledge the power of culture
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How Would You Describe the Underwriting Organizations of the Future?
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COVID-19 pandemic eclipses climate risk: AXA Future Risks Report 2020
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Identity theft on the rise: Canadians uncertain about warning signs
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Nearly half of all Canadians feel less financially secure due to COVID-19
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Insurance Labor Study Finds Recruiting Difficulty Continues Despite Pandemic
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What Would Your Underwriters Say?
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Consumer Behavior Insights During COVID-19: Aviva Canada Report
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Amid Uncertainty, Insurance Brokerage Firms Remain Resilient, Optimistic
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Nearly Two-Thirds of U.S. Drivers Would Consider Changing to UBI
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Applied Systems Reveals 2020 Digital Technology Adoption Survey Results among Global Independent Agencies and Brokerages
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Three-quarters of top companies globally are underprepared for climate-related financial risks
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Board-business dynamic is contributing to cyber risk: EY survey
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More than half of all Canadians do not know how to find virtual care
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Auto Insurance Websites Surpass Agents in Importance to Customer Interaction: J.D. Power U.S. Survey
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U.S. Independent Agents Divided on Digital Experience
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Only 25% of Canadians Say They Received COVID-19 Relief Measures
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Gauging North American Carriers’ Views of Enhanced Risk Mitigation
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U.S. P&C Insurers Raise Digital Games as Pandemic Elevates Customer Expectations
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Many Canadians relying on family and friends for mental health support during COVID-19
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Three in four employers adjust workplaces in response to Pandemic
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As provinces re-open, Canadians wary of hands-on healthcare – but bullish on new virtual options
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CFOs Doubling Down on People Cuts Due to Ongoing COVID-19 Disruption: Gartner Survey
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Element AI Whitepaper Reveals Only One in Ten Organizations Ready to Operationalize and Scale AI
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As Pandemic Spreads, Most Consumers Retreat: Deloitte
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Auto insurance discounts are tempting consumers to switch insurers, rather than building loyalty, during pandemic: J.D. Power survey
