- Where Insurance & Technology Meet

ORBiT 2015: Digital Lively, but CRM May Still Be Dead

At ORBiT Real Time Day this week, the majority of discussions were vibrant – focusing on effective use of new technology and building better digital connections in the broker world – until one attendee turned to the funereal topic of CRM.  Then things got really lively. I’d like your thoughts. What’s an ORBiT, Mom? And… Read more »

BMS Vendors bring their A-games to #ICTC2014; What do YOU want to know?

The challenge from Randy Carroll, CEO of the Insurance Brokers Association of Ontario,  was simple:  “We want the brokers to see the BMS vendors’ best products for the present and their plans for the future.  Tell them to bring their A-Games.”  With the active cooperation of Randy and his team at IBAO, we think we’ve… Read more »

#ICTA2014 – Celebrating Integrated & Customer-Focused Solutions

The 2014 Technology Awards (#ICTA2014) will be presented on March 17, 2014.  Green will be the theme, not only in honour of St. Patrick’s day; all of the finalists are leaders in greenfield territory, implementing innovative solutions in support of insurance excellence. As we noted in this space in January, most of the nominations… Read more »

ICTC2014: Focus On The Core (Plus More)

Core Insurance Systems replacement will continue to be a major thrust for many insurers and brokers in 2014, according to virtually all insurance technology prognosticators (present company included).  Data suggest a majority of insurers are at various stages from planning to almost-completed.  Some projects are going well.  Others need some re-examination.  All can benefit from… Read more »

Broker Connectivity Getting Active: Will Results Follow This Time?

There’s an old insurance sales motivator axiom that says, “You can’t control results, but you can control activity, and activity produces results.” There has been some real activity in Broker Connectivity of late — including a continuing industry effort and a large acquisition by a major player. Our question to you: Will this increase in… Read more »

Should Brokers be Queuing for the Analytics Bandwagon? Where is it Going?

We have seen an exponential growth in the interest in, and use of, analytics for a variety of insurance applications.  There are a number of case studies which show evidence of the efficacy of descriptive and predictive analytics for marketing, underwriting, claims, and strategic management (selecting the ‘Analytics’ category to the right will produce some… Read more »

Applied’s Compu-Quote Acquisition: Survey Says ….. It Depends

Shortly after the announcement of the acquisition of Compu-Quote by Applied Systems, conducted on on-line poll to sample reactions.  The results of this poll indicate that brokers overall are taking a wait and see approach on the effects of the acquisition.  However, there appear to be stronger feelings within subgroups defined by which products… Read more »

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Applied Systems and Compu-Quote: Read The Blog! Take the Survey!

The announcement of Applied Systems purchase of Compu-Quote (CQ) has started some interesting discussions. We’d like to offer some of our thoughts on implications, and are very interested in hearing yours  Take a short (5 minute) survey, and add any additional comments below.  We’ll review results in this space after the survey closes. The following… Read more »

Federation Frees Agents/Carriers From Password Jungle

If there is one consistent complaint among active Internet users, it is the requirement for multiple sign-ons and passwords for different sites. A group of independent agents, agency management system vendors, and  insurance carriers in the US has come up with a solution that simplifies connectivity within their  community. The concept is referred to as… Read more »

Modern Technology: Underpinning Insurance Growth, Profitability; Focus of ICTC 2012

Evidence continues to mount that eliminating constraints imposed by legacy systems is less an operational requirement than a strategic necessity for insurance carriers.  This is evidenced by the fact that many of the sessions at the 2012 Insurance-Canada Technology Conference (ICTC) will focus on growth and profitability opportunities only available with modern core technologies. Writing… Read more »