sigXP and blueButler Integration Receives Insurance Canada Technology Award
TORONTO, Ontario, Canada – March 11, 2010 – Today, Keal Technology, software provider for Canadian brokers, announces they are the recipient of the Insurance Canada Technology Award (ICTA) Best in Class solution provider. The award was presented at the 2010 P&C Insurance Technology Conference in Toronto, February 22. The ICTA recognizes the benefits brokers realize by utilizing the integration between Keal’s Broker Management System (BMS), sigXP and blueC 802’s call recording software, blueButler.
According to Insurance-Canada.ca principal Doug Grant, the awards were developed to celebrate organizations that successfully realize the benefits of technology in improving service, reducing costs, and increasing productivity for insurance professionals. “Insurance is a transaction and paper intensive business that can be positively impacted by the intelligent application of technology,” says Grant. “We want to acknowledge organizations that invest in solutions for the benefit of their customers, employees, and shareholders. We are pleased to name Keal as our Best in Class solution provider. Keal has demonstrated a commitment to delivering quality solutions to the Canadian P&C broker community. We are happy to celebrate their achievements.”
Recording phone calls within the insurance industry is now considered standard industry practice, as today’s technology revolutionizes the business benefits of recording calls. After implementing a secure call recording system integrated with the BMS, brokerages can:
- lower their E&O exposure,
- automate compliance tracking,
- enhance customer service with better quality control and,
- book revenue over the phone using audio signatures.
“Receiving the ICTA for the sigXP and blueButler integration was an honor! Keal’s only focus is strengthening Canadian brokers, and being recognized by Insurance-Canada.ca applauds our vision and efforts,” said Pat Durepos, President, Keal. “The sigXP and blueButler integration gives brokers the same technology banks and direct writers have used for years to erode brokers’ market share. Now a broker can exploit the benefits associated with a call centre environment married with the enhanced personal service brokers provide. We will continue to work with the blueC’s team to expand the integration to increasingly leverage the benefits for Canadian brokers.”
Bob Casselli, President and CEO, blueC 802 had this to say “blueC”s focus is to use state-of-the-art voice management technology to add critical value to the insurance broker business by affordable, practical means. Insurance broker business processes that involve voice communications are driven to increase revenue and reduce expenses in ways not achievable until now with the affordable, user-friendly, seamless blueButler and sigXP integrated call management and recording solution. The ICTA reflects this accomplishment. blueC is excited to be working with Keal on this innovative solution and very pleased with the rapid rate at which the solution is being adopted by the broker community.”
Visit www.keal.com/webcast to register for a free webinar – He Said, She Said, Now Prove It! Call Recording Benefits on March 24, 2:00pm EDT.
Keal is a leading software application developer whose focus is exclusively on the Canadian insurance and financial brokerage marketplace. Keal is the first BMS vendor in Canada to attain Microsoft Gold Certified Partner status and as such works closely with Microsoft to deliver up-to-date, robust applications. Keal”s products are the most technologically advanced in development tools and deployment architecture. Amongst their products, sigXP acts as the CRM and personal/auto/habitational policy management system, integrating with comXP, a CMS (commercial management system), and dokXP, a document management and scanning solution. Keal is the exclusive distributor for Nexisys, providing a single entry multiple company interface (SEMCI); lifeXP, life insurance management; and premiumXP, premium financing management. All products are developed uniquely for the Canadian marketplace in both official languages. In addition, they offer consulting on workflows using Keal’s Best Practices. They are 100% Canadian owned and operated, servicing clients from offices throughout Canada and are headquartered in Concord, Ontario. With Keal, brokers take advantage of integrated systems to streamline their workflows and grow their business. For more information visit www.keal.com.Tags: Keal Technology