Keal Technology – French Speaking Brokers to Benefit from Enhanced Bilingual Services

en fran�ais

Keal Technology and the Canadian Signassure/sigXP User group (CSU), widens scope to deliver expanded services to French speaking brokers, starting with education seminars in Montreal.

TORONTO, Ontario, Canada – May 5, 2010 – Keal Technology, leading software developer for Canadian insurance brokers, and the Canadian Signassure/sigXP User group (CSU), jointly announce they are expanding their partnership to better service their mutual clients, Keal users.

Until now, the CSU has been a predominantly English speaking association dedicated to promoting and encouraging the free exchange of ideas between Keal and its users as well was providing educational training. To further deepen the broker benefits, Keal and the CSU created a partnership to deliver broker education which currently includes; two regional education sessions and an annual multi-day users� conference. The partnership has expanded to include a third regional session in Quebec to serve French speaking Keal users.

The CSU has a desire to truly represent the needs of Keal�s Canada-wide user community. This will, with the support of the Quebec brokers, include bilingual: web presence, quarterly newsletters, software and industry associated training, focus group facilitation, peer-to-peer networking and amplified visibility with Keal through the CSU�s national users� voice.

�Making the CSU a truly Canadian user group is in the best interest of all Keal clients,� said Karen Gale, President, CSU. �Quebec represents a significant number of Keal users that we need to hear from and want to support. Each province has unique requirements, and increasing our Quebec membership will provide a new perspective on Keal systems. The CSU and Keal enjoy a strong, mutually respectful relationship and we�re excited to welcome our French speaking colleagues to leverage membership benefits.�

Chris Craft, President, B.W. Draper Assurance Inc. and CSU board member had this to say, �Serving as a board director in various positions for the past several years has given me the opportunity to communicate with my peers from across Canada and gain a wider perspective of the insurance industry.

Our office has been a CSU member for many years. The events and forums that the CSU hosts allow brokers to become better at fine tuning our core business – how to better serve our customers. Exchanging ideas, skills and knowledge in our industry is very important as we face the day to day challenges of being insurance brokers.�

Commenting on the enhanced commitment to French speaking clients Keal President, Pat Durepos said, �We are very supportive with the CSU�s decision to become a bilingual organization to better serve our mutual clients. The CSU works hard to act on behalf of our entire user community but representation from our French speaking clients, particularly in Quebec, has been limited due to language barriers. Expanding our partnership to include a Quebec regional education session will greatly benefit our entire user community. We encourage all clients to actively participate in the CSU�s initiatives and support their mandate to represent all Keal clients across Canada.�

The CSU and Keal educational events for 2010 include:

  • Regional education sessions:
    • June 3, Montreal, QC
    • Vancouver, BC and Winnipeg, MB took place last month
  • Annual Users� Conference:
    • CSU & Keal Partners in Education, Users� Conference, September 23-24, Toronto, ON

To register for the French-speaking regional education session on June 3, in Montreal, please visit:

About Keal

Keal is a leading software application developer whose focus is exclusively on the insurance and financial brokerage marketplace. Keal is the first BMS vendor in Canada to attain Microsoft Gold Certified Partner status and as such works closely with Microsoft to deliver up-to-date, robust applications. Keal’s products are the most technologically advanced both in development tools and deployment architecture. Amongst their products, sigXP acts as the CRM and personal/auto/habitational policy management system, integrating with comXP, a CMS (commercial management system), and dokXP, a document management and scanning solution. Keal is the exclusive distributor for nexisys, providing a single entry multiple company interface (SEMCI); lifeXP, life insurance management; and premiumXP, premium financing management. All products are developed uniquely for the Canadian marketplace in both official languages. In addition, they offer consulting on workflows using Keal�s �Best Practices�. They are 100% Canadian owned and operated, servicing their clients from offices throughout Canada and are headquartered in Concord, Ontario. With Keal, brokers take advantage of integrated systems to streamline their workflows and grow their business. For more information visit

About CSU

The Canadian Signassure/sigXP Users Group (CSU) is a Canada-wide user group, established in 1999 to promote and encourage the free exchange of information between users of the Keal Technology family of broker management products. The CSU board of directors is comprised of brokers from across Canada who brings a wealth of knowledge and experience to the group. The CSU’s mandate is to work with Keal Technology to ensure that members’ interests are represented and to facilitate positive changes in the software products as industry trends and issues change. The CSU provides ongoing education and awareness to users through formal training and peer to peer sessions. The CSU promotes the sharing of experiences and strategies related to all aspects of the insurance industry, via conventions, through a custom website and a user based chat group. For more information email: [email protected]

Les courtiers francophones profiteront de nouveaux services bilingues


Technologie Keal et le groupe canadien d�utilisateurs de Signassure/sigXP (CSU), �tendent leur port�e pour offrir de nouveaux services aux courtiers francophones, en commen�ant par des s�minaires �ducatifs � Montr�al.

TORONTO, Ontario, Canada – Le 5 mai 2010 – Technologie Keal, chef de fil dans le d�veloppement de logiciels � l�intention des courtiers d�assurance canadiens, et le groupe canadien d�utilisateurs de Signassure/sigXP (CSU), annoncent conjointement qu�ils �largissent leur partenariat pour mieux servir leurs clients communs, les utilisateurs de Keal.

Jusqu�� maintenant, le CSU �tait une association principalement anglophone se consacrant � promouvoir et � encourager le libre �change d�id�es entre Keal et ses utilisateurs ainsi qu�� offrir de la formation. Afin d�accro�tre les avantages offerts aux courtiers, Keal et le CSU ont cr�� un partenariat pour offrir aux courtiers une formation qui comprend pr�sentement deux sessions �ducatives r�gionales et une conf�rence annuelle de quelques jours � l�intention des utilisateurs.

Le partenariat a pris de l�ampleur et comprend maintenant une troisi�me session r�gionale, au Qu�bec, pour servir les utilisateurs francophones de Keal.

Le CSU d�sire repr�senter fid�lement les besoins du groupe d�utilisateurs de Keal � la grandeur du pays. Gr�ce au soutien des courtiers du Qu�bec, les �l�ments suivants seront bilingues: pr�sence sur le Web, bulletins trimestriels, formation sur les logiciels et relativement � l�industrie, facilitation des groupes d��tude, r�seautage de pairs et visibilit� accrue avec Keal par la voix des utilisateurs du CSU de tout le pays.

� Faire du CSU un groupe d�utilisateurs v�ritablement canadien �a rapporte � tous les clients de Keal, � a d�clar� Karen Gale, pr�sidente du CSU. � Le Qu�bec compte un nombre important d�utilisateurs de Keal et nous devons entendre parler d�eux et voulons leur offrir le support. Chaque province poss�de des exigences uniques, et en augmentant le nombre de nos membres au Qu�bec, cela nous permettra d�avoir une nouvelle perspective sur les syst�mes de Keal. Le CSU et Keal ont une relation solide et empreinte de respect mutuel et c�est avec joie que nous accueillons nos coll�gues francophones pour multiplier les avantages de notre groupe d�utilisateurs. �

Chris Craft, pr�sident de B.W. Draper Assurance Inc., et membre du conseil d�administration du CSU, a fait savoir que, � Le fait d�agir comme directeur du conseil d�administration � divers postes au cours des derni�res ann�es m�a permis de communiquer avec mes pairs de partout au Canada et d�acqu�rir une plus grande perspective du secteur de l�assurance.

Notre bureau est membre du CSU depuis de nombreuses ann�es. Les �v�nements et les tribunes que tient le CSU permettent aux courtiers de s�am�liorer pour g�rer avec pr�cision notre fonction principale � comment mieux servir nos clients. C’est tr�s important d��changer des id�es, des aptitudes et des connaissances dans notre secteur d�activit� pour mieux relever nos d�fis quotidiens en tant que courtiers d�assurance. �

En guise de commentaire sur l�engagement am�lior� envers les clients francophones, le pr�sident de Keal, Pat Durepos, a d�clar�, � Nous appuyons enti�rement la d�cision du CSU de devenir une organisation bilingue pour mieux servir nos clients communs. Le CSU travaille fort pour agir au nom de tous les membres de notre groupe d�utilisateurs, mais la repr�sentation de nos clients francophones, particuli�rement au Qu�bec, a �t� limit�e en raison des barri�res linguistiques.

Le fait de d�velopper davantage notre partenariat pour inclure une session �ducative r�gionale au Qu�bec profitera �norm�ment � l�ensemble de notre groupe d�utilisateurs. Nous encourageons tous les clients � participer activement aux projets du CSU et � appuyer son mandat qui consiste � repr�senter tous les clients de Keal partout au Canada. �

Voici les �v�nements �ducatifs conjoints du CSU et de Keal en 2010: