CSC’s Exceed Cuts Costs, Improves Service, Speeds Change
EL SEGUNDO, Calif., June 30, 2003 — Computer Sciences Corporation (NYSE: CSC) announced today the availability of Exceed(TM), the most comprehensive software system available for the property and casualty/general insurance industry. CSC designed Exceed to help large insurers reduce costs, improve service and react quickly to market changes.
Exceed integrates all areas of the insurance enterprise, including policy administration, underwriting, billing, claims, commissions, work management, documents, image archive and business intelligence. It also includes time-saving tools to help business users with product building, rating and work management, reducing the burden on insurers’ technical resources.
Insurers can use Exceed’s components independently to extend and enhance the life of their legacy systems or as an integrated technological and functional upgrade of their systems across all lines of their business.
Representing a three-year, $28 million investment, Exceed is a global insurance system which CSC developed in collaboration with a leading European insurer, Norwich Union Insurance, and three U.S. carriers: Alfa Mutual Insurance Co., Southern Farm Bureau Insurance Co. and Georgia Farm Bureau
Norwich Union, the general insurance subsidiary of Aviva Plc, which helped develop Exceed, was an early implementer of the software and now processes two million policies with Exceed. Norwich Union has also made Exceed’s underwriting and policy administration capabilities available on the Web for
more than 500 leading insurance brokers across the United Kingdom.
“Exceed has enabled Norwich Union to extend vital services to our brokers and corporate partners through our e-Broking and e-Services Web sites,” said Patrick Snowball, chief executive, Norwich Union. “By creating Internet-based self-service applications, we are reducing time spent on in-house processing, which is helping lower our operational costs. It also is providing our broker community with information they need, when they need it. Exceed is helping us
provide exemplary service to our customers and partners.”
“Through CSC’s advisory councils and user group forums, we asked our clients what they expect from an advanced insurance solution,” said Ray August, president of the Americas Property and Casualty Insurance Division of CSC’s Financial Services Group. “The answer is Exceed, a system that facilitates change, both internally and externally, and helps companies transform their business processes.”
Exceed uses Web browser-based screens, which extend mainframe performance to multiple distribution channels such as call centers, the Internet and mobile devices. Without programming, users can configure screens to provide varying views of the system based on security levels and workflows. Exceed’s architecture uses ACORD-standard XML messaging to isolate technology within processing layers, allowing users to quickly make changes to the software
without changing the underlying code. Exceed also complies with CSC e4, the company’s enterprise integration architecture that unifies application software components, new business process management systems and workflow tools within a single environment.
Founded in 1959, Computer Sciences Corporation is one of the world’s leading information technology (IT) services companies. CSC’s mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.
With approximately 90,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and
application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $11.3 billion for the 12 months ended March 28, 2003. For more information, visit the company’s Web site at www.csc.com.