InsurTech evolution in the post-pandemic landscape
Rapid technological innovation has changed our society and our institutions, how we socialize and communicate, how we shop and buy – in short, everything. All public institutions and businesses have responded; in insurance, technology-based services have been revitalized, and extended.
More recently, factors beyond technology have come to the fore:
- customer expectations;
- culture – people, agility, the innovation mindset, focus.
There is an increasing interest in:
- customer holistic needs, from the outside in (rather than product-oriented); and
- new business models.
- the API-ification of insurance;
- Embedded insurance (enabled by API-ification);
- No-code / low-code platforms ('configure a new product' rather than 'code a new product');
- FinTechs continuing to show interest in extending their franchise into insurance;
- Big exits in the wake of the InsurTech wave (which arrived 5-6 years ago and enabled new products, distribution, marketing, etc.);
- Role of the employer / Benefits-brokers gathering attention;
- And of course … the COVID-19 pandemic as a platform shift, with implications for how the insurance business gets done and for how the nature and needs of the insured change.
Take away insights into how insurance as we know it will change in the coming years.
Chairman & Co-Founder,
Caribou Honig enjoys pursuing harebrained ideas and supporting the growth of new businesses. He is Chairman & Cofounder of InsureTech Connect, as well as cofounder of the HR Transform conference focused on the impact of technology on the workplace.
Caribou serves as an independent board director with several startups and a general partner at SemperVirens, a VC firm focused on Future of Work investments. He previously cofounded QED Investors, a boutique venture capital firm focused on data-driven companies.
Caribou and his wife live in Richmond, Virginia with their two dogs.
Founder & CEO,
Danish Yusuf is the Founder and CEO of Zensurance, a Canadian technology company driving change in the property and casualty insurance space.
Danish is a former leader in McKinsey & Company’s Digital Insurance practice, supporting insurance clients globally on defining their digital strategy. Before McKinsey, Danish was a software architect and developer at IBM Canada, covering everything from mainframe development to web development.
Danish earned a bachelor’s degree in Software Engineering from the University of Toronto and has an MBA from Harvard Business School. In 2018, he was named by Canadian Underwriter as one of the Top 10 Brokers Under 40 in the Property and Casualty industry.
Zensurance is an online commercial insurance brokerage obsessed with making the process of purchasing small business insurance simple and fast. With a strong focus on technology, and a national footprint, Zensurance has enjoyed phenomenal growth since its founding in 2016. For more information, please visit www.zensurance.com.
InsureTech Connect is the world’s largest InsurTech event — offering unparalleled access to the largest and most comprehensive gathering of tech entrepreneurs, investors and insurance industry incumbents from across the globe. For more information, visit www.insuretechconnect.com.