Driving Advantage From InsurTech
Wednesday, November 7, 2018, at the Toronto Sheraton Centre
Presenters, Panellists and Moderators
Our faculty brings a depth of insurance or technology expertise – often both at once – to their sessions. Whether looking at the threat of disruption from outside or originating significant innovations inside the industry, the speakers have perspectives that will give you and your peers insights as you enter the Fall planning season. Take this opportunity to discuss these points of view with members of the faculty and with your peers.
Below is the roster of confirmed ICEF2018 faculty members. More will be added over the coming days.
- Session: TBA
Doug Grant has been helping the insurance industry in Canada make effective use of technology for many years. From a business-impact and application perspective, he has helped individual companies and cross-industry groups in both Property & Casualty and Life insurance.
The progress of technology from the the basement computer room to the desk-top terminal and PC, to portable laptops to smartphones and tablets and now BYOD has been a fascinating journey. Processes extended to business partners through connected systems has continued to improve efficiency and timeliness.
The web brought the customer directly into the equation. Social functions have enabled new levels of connectedness, triggering the current focus on customer experience and engagement, which can paradoxically both enhance loyalty and increase freedom of choice.
Doug is a founding partner in Insurance-Canada.ca, a leading Canadian Insurance resource centre for consumer and insurance professional alike. He organizes and hosts regularly scheduled Insurance-Canada.ca conferences and other events.
Vice President - Research & Consulting, Novarica
Jim Klotz is a Vice President of Research and Consulting at Novarica. He is a veteran of the Property/Casualty insurance industry, having spent 15 years as the SVP and CIO of PMA Companies, where he led efforts to replace all of the company’s core legacy technology, establish a corporate call center, and introduce a risk management information system.
Before his time at PMA, Jim spent almost 20 years in IT leadership at Travelers Insurance; he also served as VP of Claims and Strategic Operations and Systems for Selective Insurance.
More recently, Jim worked as an independent consultant for P&C insurers and solution providers. He has a BS in Finance and Insurance from the University of Connecticut.
Executive in Residence, Global Risk Institute
- Keynote session: Disruption in the Insurance Industry: Are We There Yet?
Sharon Ludlow, CPA, CA, ICD.D, is a C-suite executive and corporate director, who has 25 years of experience in both the Life & Health and Property & Casualty (P&C) insurance industries. Sharon is formerly President & CEO, Swiss Re Canada; one of the world’s largest reinsurers and President, Aviva Insurance Company of Canada, Canada’s 2nd largest P&C insurer. Sharon serves as Executive in Residence, Global Risk Institute and recently advised OMERS, one of Canada’s largest pensions plans, on its insurance investment strategy. Sharon serves on the Boards of EIS Group, Green Shield Canada and Ortho RTI. Earlier in her career, she launched Kanetix, Canada’s first on-line insurance marketplace for consumers.
Sharon is a Chartered Accountant/Chartered Professional Accountant; with a Bachelor of Commerce degree from the University of Toronto. Sharon is a graduate of the Directors Education Program, Rotman/Institute of Corporate Directors and holds an ICD.D designation.
Sharon was awarded by WXN as one of Canada's Top 100 Most Powerful Women and one of the Top 50 Women in the insurance industry globally by Reactions magazine.
Partner, Director - Products & Services, Insurance-Canada.ca
- Session: TBA
Patrick has more than 25 years of experience enabling technology and electronic commerce in the insurance and risk management communities. Patrick is a Founding Partner of Insurance-Canada.ca, Inc., the premier source for Canadian information on insurance & technology.
Patrick currently serves as Insurance-Canada.ca's Director of Products and Services, and sits on the company's Advisory Board. He edits the Intersection, Insurance-Canada.ca's blog, produces and hosts on-line and in-person events, and develops bespoke offerings for Insurance-Canada.ca's clients.
Throughout his career, Patrick has held senior management positions with insurance companies, distributors, consulting firms, and technology solution providers. He serves on boards and committees of various industry associations.
Patrick authors articles for leading trade publications and has spoken at insurance and technology conferences in Canada, the US, UK, Europe, and Bermuda.
Bobbi and Patrick Vice enjoy living and working in the heart of downtown Toronto, Canada.