Some of our faculty members have a long track record working in or with the insurance industry; some brought extensive experience in other industries to their current insurance positions; and others add a perspective based on careers elsewhere. All bring a wealth of expertise and experience to their sessions. Discover fresh perspectives and valuable insights as you enter the fall planning season.
Below is the roster of confirmed faculty members. More participants will be added over the coming weeks.
Presenters, Panelists and Moderators
CEO & Co-Founder, Slice Labs
- Session: A Peek Into The Future of Insurance
Tim Attia is the CEO and Co-Founder of Slice Labs, a technology startup and the insurance engine leading tomorrow’s cloud-based, on-demand digital services ecosystems. Using AI, machine learning, and Ph.D. behavioral science expertise in Slice’s Insurance Cloud Services (ICS) platform and Slice Mind capabilities, the company is enabling insurers and technology companies to build truly intelligent and intuitive pay-as-you-go digital insurance products protecting the insured anytime and anywhere.
Tim began his career with a large technology and management consulting firm and has since continued to work with major global insurance carriers on technology and distribution.
David A. Crozier
President & CEO, Everest Insurance Company of Canada
David A. Crozier is president and chief executive officer of Everest Canada, and chair of the Investment Committee of the Board of Directors. He and his team are responsible for all primary underwriting and claim operations of Everest Insurance® in Canada.
Dave was previously senior vice president, operations, at Economical Insurance responsible for all field underwriting operations, specialty divisions, subsidiaries, claims, and sales & marketing. He was president, Economical Financial, chairman of Family Insurance Solutions of Vancouver, and vice chairman of Mattei Insurance Services of Seattle.
He joined Economical in 2006 from Chubb Insurance Company of Canada, where he had most recently been vice president, prairies. Through his career at Chubb he held positions of increasing responsibility that include manager of an energy, property & marine department in Vancouver, regional marketing & sales manager for western Canada and vice president of personal insurance in Ontario. He began his career with Continental Canada (now Northbridge Insurance) in 1992 as a commercial underwriter in the Toronto and Vancouver offices.
Dave was co-founder and a member of the board of directors of Slingshot Communications Inc., a marketing and communications company. He recently concluded his term as a member of the Governing Committee of the Nuclear Insurance Association of Canada.
With a Bachelor of Arts degree from the University of Guelph, Mr. Crozier also holds both his Chartered Insurance Professional and Canadian Risk Management designations.
SVP & CIO, RSA
John Elliott has more than 20 years of experience overseeing large international technology teams within the financial services and insurance sectors. Since he completed a career as an officer in the US Army, his roles have included senior IT and business roles, focused on insurance, financial services, and risk management.
John is currently the CIO and SVP of RSA of Canada.
Over these diverse assignments, John developed deep expertise in IT strategy and execution, infrastructure and operations management, application development management and transformation. He holds a Bachelors in Mathematics from the United States Military Academy at West Point, a Masters of Science in Computer Engineering from the University of Pennsylvania, a Masters of Science in Mathematics from MIT and a Masters in Computer Science from NYU Polytechnic.
SVP - Strategic Marketing, Majesco
Denise Garth is Senior Vice President Strategic Marketing responsible for leading marketing, industry relations and innovation in support of Majesco’s client centric strategy, working closely with Majesco customers, partners and the industry.
She is a recognized Top 50 InsurTech Influencer and industry leader with both P&C and L&A insurance experience as a CIO and business executive with deep international ties in Asia and Europe through her ACORD leadership role. Denise is an acknowledged strategic thinker, innovation leader, international speaker, and author of thought leadership and articles regarding the key issues and opportunities facing the industry today to prepare for the future.
Prior to joining Majesco, Denise held business and technology senior executive roles with leading insurance companies, including Mutual of Omaha, CUNA Mutual and Century Cos. of America. At ACORD, she was vice president, standards and membership driving ACORD’s international expansion and market presence. While at Innovation Group, she was EVP, strategic marketing and global head of market strategy where she re-established the company’s position through market-driven strategy and solutions. Most recently she was Partner and Chief Digital Officer with Strategy Meets Action, leading the Innovation Practice evaluating emerging technologies, outside industry trends, and innovation and their implications and opportunities for the industry.
Denise is a Cum Laude graduate, with a BS in Math and Computer Science from Central College in Iowa, MBA work at the University of Northern Iowa and attended various executive leadership programs.
- Session: Taking Action For Your Insurance Future
- Session: Taking The Leap – And The Risk – Of Innovation
Doug Grant has been helping the insurance industry in Canada make effective use of technology for many years. From a business-impact and application perspective, he has helped individual companies and cross-industry groups in both Property & Casualty and Life insurance.
The progress of technology from the the basement computer room to the desk-top terminal and PC, to portable laptops to smartphones and tablets and now BYOD has been a fascinating journey. Processes extended to business partners through connected systems has continued to improve efficiency and timeliness.
The web brought the customer directly into the equation. Social functions have enabled new levels of connectedness, triggering the current focus on customer experience and engagement, which can paradoxically both enhance loyalty and increase freedom of choice.
Doug is a founding partner in Insurance-Canada.ca, a leading Canadian Insurance resource centre for consumer and insurance professional alike. He organizes and hosts regularly scheduled Insurance-Canada.ca conferences and other events.
Married with two sons, Doug is a recent migrant from house to condo (too much stuff – not enough space), both in the heart of downtown Toronto.
CEO, The Change Alliance; Management Consultant
Chris Houston is a seasoned consultant who helps his clients bring about fundamental change in the organizations they lead. His experience spans 30+ years as a consultant, coach, mentor and facilitator of senior leaders across North America, Western Europe and Asia.
Chris is a ‘natural’ consultant, and to him, the work is a calling, a craft and a passion. He brings a creative mind, demand for results and a caring heart to his clients and the issues of business strategy, leadership development, organization design and change management. Chris serves by challenging and strengthening to build “hopeful realists” – and loves the intricate and often intensely personal process of helping leaders and their organizations grow and thrive, even in extremely challenging conditions. Many of his consulting relationships last for years, transitioning through the natural stages of growth as needs and conditions change. For many clients, the benefits of an experienced ‘third party’, who remains close enough for relevance yet removed enough for objectivity, has proven to provide a valuable resource to help through challenging times and achieve positive results.
Chris took his MBA (Gold Medallist) at the Ivey Business School in London, Ontario, in 1987, before joining the General Management practice in the Toronto office of Woods Gordon, the Canadian consulting affiliate of Arthur Young International (now EY), leading a variety of strategic planning and organizational change assignments for a number of large clients. In 1990, Chris joined Change Lab International, and in 1994, he and colleague Morrey Ewing formed The Change Alliance; since then, Chris has worked primarily as a ‘sole practitioner’ – often partnering with colleagues ‘inside’ his client organizations.
COO, Madison Advisors
Warren Lederer provides the day-to-day leadership and management for Madison Advisors aligned with the mission and core values of the company. His responsibilities include collaborating with the management team to develop and implement document workflow strategies that enable Madison Advisors’ clients, their sales professionals and customer engagement teams to better understand, anticipate and respond to their organization’s needs and the needs of their customers.
Warren has 25 years of executive and management experience in the document management marketplace. Prior to joining Madison Advisors, he was the chief relationship officer at EDM Americas. In this role, Warren oversaw the internal processes and resources for effectively managing and growing client relationships. Warren’s extensive background also includes being the founding President of On-Demand Technology Solutions; Vice President of Sales for Personix, output division for Fiserv Corporation; and Vice President of Sales and Marketing for Vestcom International (now RR Donnelley).
Warren earned a B.S. in public policy and management from State University of New York, Buffalo and an Executive Management Certification from Northwestern University Kellogg School of Management.
Madison Advisors specializes in offering Fortune 1000 companies context-specific guidance for a range of content delivery strategies, particularly those addressing enterprise output technologies and print and electronic customer communications. Madison Advisors’ analysts and consulting professionals are dedicated to technology and market research that is delivered through short-term project engagements as well as articles, publications and presentations. In addition, the company’s hands-on experience developed through assisting its clients with deploying selected solutions adds a practical dimension to their approach not typically found with consulting generalists or other analyst firms.
Managing Partner, Insurance-Canada.ca
Gerald Legrove is the managing partner of Insurance-Canada.ca.
He is president of DGA Careers, an executive recruitment firm serving the Canadian P&C industry, and a past member of the Alumni Board of the Rotman School of Business, and is also former president of the Toronto Junior Board of Trade.
Gerald has held senior executive positions with a successful commercial insurance company and a large international insurance brokerage firm. He holds a Bachelors Degree in commerce and an MBA.
Director - North America Property/Casualty Practice, Celent
Donald Light is a Director in Celent’s North America Property/Casualty Insurance Practice. His coverage areas include: technology and business strategy; connected car and connected home, autonomous motor vehicles, insurance platforms, InsurTech, voice strategy, digital, the Internet of Things, the new architecture for insurance solutions, and due diligence for insurance technology M&A transactions.
His recent consulting work includes: a due diligence assignment for a Private Equity investor considering the acquisition of an insurance technology firm; a build or buy analysis for core system modernization, and integration of an acquisition of an insurance technology firm.
Donald is widely quoted in the press and media, including The Wall Street Journal, The Economist, NBC and CBS Evening News, CNBC, and National Public Radio. He is a frequent presenter at industry conferences including those sponsored by IASA, ACORD, and PCI.
Prior to joining Celent, Donald was an insurance subject matter expert with Sapient and for his own firm, where he advised senior managers at major insurers and other financial institutions. He has also held a senior research position in Allstate’s Research and Planning Center.
Donald has a B.A. in economics from Princeton University, and an M.B.A. from the University of California, Berkeley.
Co-Founder & CEO, Apollo Exchange
Jeff believes in the broker channel and is the co-founder and CEO of Apollo Insurance (formerly Digital MGA), Canada's largest online insurance marketplace. In less than 5 minutes brokers and their clients can purchase over 500 products from multiple carriers, entirely online with immediate quote, bind and policy issuance. The Apollo Marketplace is free to qualifying brokers. Apollo also provides custom quote-bind-issue insurance products white labeled for broker's websites, helping them automate workflows and compete on the digital landscape.
Jeff carries the vision of an industry where computers do the work so people can build relationships. With a background as a broker and strong insurance industry fundamentals, Jeff empowers producers and brokerages to reach their digital potential.
Jeff was Insurance Broker Magazine Top 10 Under 40, and recipient of the Insurance Business Magazine Young Guns Award in 2018. He writes professionally for several publications including the Edmonton Journal, Vancouver Sun, National Post, and the Vancouver Province.
Co-Founder & President, Player’s Health Cover
Neil Mitchell is the co-founder and president of Player’s Health Cover, and an InsurTech investor and advisor, and a mental health advocate.
Neil is a former member of Marsh Canada's National Executive & Management Committee and has previously served as the National Practice Leader for Marsh Canada's Consumer & Commercial Practice, consisting of Small to Mid-Sized Enterprises, Commercial Programs (inclusive of third party distribution), Group Home & Auto and High Net Worth/VIP Personal Lines. In leading the practice, his primary functional tasks included, business development, client management, program/product development, retail and third party distribution and systems management.
Managing Director, Canadian Broker Network
Lorie is an accomplished business leader with 25+ years of insurance brokerage and business management experience.
Currently, Lorie is Managing Director of the Canadian Broker Network, the leading network of independent insurance brokers. Together, CBN members represent more than $1 billion in property casualty premiums as well as employee benefits, life and financial services with over 50 offices across Canada and more than 1,500 employees.
Prior to her current role, Lorie has served as the senior staff member for Canadian and international brokerages. Lorie also founded and managed a company which provided assessments, training, and consulting services for brokers, insurers, technical consultants and industry associations.
Throughout her career, Lorie has served on Boards and Committees for insurance industry associations, and not-for-profit community and health service groups. Lorie currently sits on the Insurance-Canada.ca Advisory Board.
Director - Digital Innovation, Gore Mutual
Sachin Rustagi is Director of Digital Innovation at Gore Mutual. He is responsible for leading a team focused on developing an incubator and digital innovation lab. His team’s objectives include collaborating and investing in the insurtech & broker ecosystem, while exploring and testing new insurance product ideas.
Prior to joining Gore Mutual, Sachin held various roles that focused in digital strategy, CRM & marketing automation, customer acquisition and e-commerce innovation. He has over 13 years of experience at large enterprises and startups across different industries, including telecommunications, financial services, retail and technology.
Sachin holds a B.Math from the University of Waterloo and has a Masters in Management Innovation from Queen’s University.
Partner, Director - Products & Services, Insurance-Canada.ca
Patrick has more than 25 years of experience enabling technology and electronic commerce in the insurance and risk management communities. Patrick is a Founding Partner of Insurance-Canada.ca, Inc., the premier source for Canadian information on insurance & technology.
Patrick currently serves as Insurance-Canada.ca's Director of Products and Services, and sits on the company's Advisory Board. He edits the Intersection, Insurance-Canada.ca's blog, produces and hosts on-line and in-person events, and develops bespoke offerings for Insurance-Canada.ca's clients.
Throughout his career, Patrick has held senior management positions with insurance companies, distributors, consulting firms, and technology solution providers. He serves on boards and committees of various industry associations.
Patrick authors articles for leading trade publications and has spoken at insurance and technology conferences in Canada, the US, UK, Europe, and Bermuda.
Bobbi and Patrick Vice enjoy living and working in the heart of downtown Toronto, Canada.