-
Independent Insurance Agents Face Headwinds Brought On by COVID-19 Pandemic
-
U.S. Life Insurance Customer Satisfaction Flatlines Despite Pandemic Fears: J.D. Power
-
Auto Insurance Websites Surpass Agents in Importance to Customer Interaction: J.D. Power U.S. Survey
-
U.S. P&C Insurers Raise Digital Games as Pandemic Elevates Customer Expectations
-
Auto insurance discounts are tempting consumers to switch insurers, rather than building loyalty, during pandemic: J.D. Power survey
-
U.S. Homeowners’ Satisfaction with Property Claims Reaches Record High as Insurers Focus on Relationship Management
-
US Auto Insurance Claims Satisfaction Reaches Record High as Carriers Refine Time-Consuming Processes
-
Home Insurance Customer Satisfaction Declines, Opening Door for Insurtech Disruptors
-
U.S. Small Business Commercial Insurance Customer Satisfaction Reaches All-Time High
-
Mobility Pipe Dreams? Consumer Confidence Shaky About The Future
-
Canadian Insurance Companies Fall Short of Customers’ Digital Expectations, J.D. Power Finds
-
U.S. Auto Insurance Satisfaction Surges as Customers Adopt Direct-to-Consumer Models
-
Mobile Gains Traction With Customers, But Digital Experiences Fall Short Of Expectations
-
Direct and Independent Agent Sales Channels Become Ground Zero in U.S. Auto Insurers’ Battle to Win New Customers
-
InsurTech: Morphing Well with Brokers
-
Canada’s Home Insurers Miss the Mark When Addressing Top Customer Issues
-
Property claims satisfaction solid for insurers, but many still fall short on CX: J.D. Power
-
Satisfaction with Auto Insurers at Risk as Record-Level Claims Drive Premiums Higher
-
Insurance Companies Falling Short on Digital Customer Engagement
-
Female Financial Advisors Key to Recruiting Women into Insurance
-
Homeowners in Canada More Satisfied with Insurers, Driven by Channel Improvements
-
U.S. Auto Insurance Customer Satisfaction Reaches Record High
-
Rising Customer Expectations, Poor Communication Drive Down Satisfaction with Auto Insurers
-
2020 for Self Driving Cars: The Future of Automobiles and Regulations
-
Be there for your policyholders when they need you most
-
Auto Insurance Customers Slow to Adopt Digital Claims Reporting, J.D. Power Finds
-
Big Satisfaction Gap Grows within Small Commercial Insurance
-
Increasing Policyholder Retention through Telematics-Driven Claims
-
Customer Experience Focus: Worth the While?
-
Some (Conditionally) Encouraging News for Brokers
-
Balancing Digital & Personal Communications: Twitterus Vobiscum?
-
Insurance Marketing & Communications: Today, Tomorrow, and for 2023
-
Canadian On-line Insurance Activity: Leading May Be Rewarding and Award-Winning
-
Consumer Satisfaction, Auto Insurance, and Telematics: A Failure to Communicate?
-
Regulation and Consumer Satisfaction: A Tale of Two E-Commerce-in-Insurance Reports
-
US Independent Agent Strategies Strive to Retake Personal LInes Business
-
Websites or Agents? Why Not Both!
-
J.D. Power: As the Financial Markets Recover, U.S. Advisor Perceptions of Their Firms Have Stabilized
-
J.D. Power and Associates Reports: USA Customer Satisfaction with USA Auto Insurance Companies Declines Considerably from 2009
-
J.D. Power and Associates Reports: Implementing a Formal Financial Plan with an Investment Firm Results in Considerably Higher Levels of Overall Satisfaction among Canadian Investors
-
J.D. Power and Associates Reports: Edward Jones Ranks Highest in Inaugural Financial Advisor Satisfaction Study
