- Where Insurance & Technology Meet

Does Blackberry Device Management Solve BYOD Issues?

Bring Your Own Device continues to be an unaddressed issue for many corporate IT departments.  While Blackberry’s recent announcement of functionality to manage non-Blackberry devices looks to some as being an elegant solution to the BYOD issue, other experts raise caution.  We like to know what you think. What’s The Problem? When smart phones and… Read more »

Several Dimensions of Theory Vs. Reality For BYOD

It seems like a straightforward question:  Should employees be allowed or encouraged to use their own electronic devices at and for work?  Informal conversations with our peers suggest it is not so easy to come up with a simple answer and, as a result, there doesn’t seem to be a consensus among Canadian insurers and… Read more »

Can IT Be More Effective by Being More Social?

An ‘anonymous’ CIO suggests that there are some IT issues that can best be addressed by gathering input from employees using social media.  Is this something that would work within the insurance community? What’s this about?  First, let’s introduce the newest buzzword:  ‘Socialize’. Our real-life CIO,  writing under the pseudonym John McGreavy in Information Week,… Read more »

Want to Connect Productivity, Engagement and Profitability? Tell IT There’s An App for That!

If you heard an executive say, “In order to satisfy our need for growth, we must do more with less in order to delight our customers by deploying consumerized technology to engaged employees,” would you worry that she had been hard-wired to a hyperbolic buzz-word machine?  Well, it might be that she had just encapsulated… Read more »

Consumerization of Access: Can Insurers and Their IT Departments Make the Shift?

Consumerization means more than just accommodating tablets and iPhones on corporate networks, according to a recent report.  And the implications can be profound for insurers and their technology departments.  We’d like to know what you think about these trends. Information Week and Insurance & Technology joined forces to produce The New Customer Experience: How Mobile,… Read more »

Implementing Mobile – User Assumptions and Security Realities

An increasing amount of data suggests that consumers and employees are assuming that mobile technologies – smartphones and tablets – will become integrated in insurer offerings  and accepted as normal business tools.   And a number of insurers hare moving from pilot projects to production applications.  One outstanding question is: are security methods and procedures keeping… Read more »

Bring Your Own Device Movement Gaining Momentum, Providing Lessons for Insurers

Bring Your Own Device – aka BYOD – is gaining momentum for all the right reasons, even with a customer that would be the most concerned about the scheme. Last October,we noted that the trend for employers to allow  and even encourage employees to connect their own personal devices – smartphones, tablets, laptops, etc. –… Read more »

Are Your Employees Bringing Their Own Networks to Work?

It seems that Bring Your Own Technology may not be restricted to iPads and Android Phones alone.  There is increasing evidence that employees are bringing their own social networks in for both external and internal collaboration. Debra Donston-Miller writing in InformationWeek, summarizes the current state: “Like wireless networks and smartphones before them, social networks are… Read more »

Thanks, Steve

It’s Canadian Thanksgiving weekend, and I have many things to be thankful for. Not the least of which are Apple and Steve Jobs.  I was one of those IT types who dismissed the Apple line as something less than a real computing environment.  However,  sometime in the mid 1990s,  I had to replace a home… Read more »

Bring Your Own Technology: Trending Up; Employees Willing to Share Costs

We have commented in the past about ‘Consumerizaton’ of technology and the trend for employees to bring their own technology to work.  A recent report suggests that a growing number of employers are encouraging Bring Your Own Technology (BYOT) schemes, and employees are willing to pay for the privilege. In a recent study of over… Read more »