New Eastbridge Frontline Report Focuses on the Technical Issues Surrounding Alternative Enrollments

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AVON, CONNECTICUT, USA (June 8, 2004)�New enrollment alternatives, such as web-based and call center enrollments, are making definite inroads into the industry today. And both producers and carriers are experimenting with ways to minimize costs yet improve the penetration results of these methods. But with these methods come some “new” technical questions.

Eastbridge’s newest Frontline report, Web and Call Center Enrollments: The Technicalities, gathered data from 10 carriers and vendors to find out their opinions on many of the technical questions that are surfacing with these two new methodologies. Specifically, the report examines the following topics:

  • The types of products enrolled via the web or call center
  • Special applications or forms used for these methods
  • How companies are handling agent signatures and e-signatures
  • The data transfer process
  • How Errors and Omissions insurance and licensing requirements are handled
  • The results produced by these methods (i.e., how well these enrollment methods are performing)

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