Toronto. August 16 2001. — Member companies realize immediate financial
and customer service benefits because they have the one stop opportunity to deal with
their customer directly in the Police Reporting Centre immediately after their customer
has reported to the police. This is generally within hours of the accident occurring
thereby allowing member insurers to manage the claim from its earliest stage increasing
service and retention while reducing or controlling claims costs. In cases where injuries
are reported, this immediate intervention opportunity allows insurers to give suspicious
Accident Benefit claims to their investigation teams. Member Insurers have a complete
paper trail available, including first and third party police reports along with
ownerships, vehicle liability cards, and photo images of the vehicle damage taken by our
staff at the time of the police report. The photo images of damage along with our “Damage Reported
to Police” sticker program also prevents “creative damage” insurance fraud.
Accident Support Services International Ltd. has three Police Reporting Centres in
Toronto,Ontario, and one each in London, Barrie and Orillia, Ontario. Member Insurance
Companies represent over 77% of the written auto premium in Ontario.