» 2017 Executive Forum: Overview

2017 Executive Forum: Overview

ICEF2017: “Insurance: Connected”

Tuesday, August 29, 2017, at the Sheraton Centre Toronto Hotel

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What forces are challenging the Connected Insurer?

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Presentation Topics Speakers and Faculty

Competition is driving insurers and brokers to relentlessly improve products, processes, and customer experience.

  • New digital entrants are offering an expanding array of custom insurance solutions, services and experiences.
  • InsurTech – technology optimizing insurance processes and products – is empowering start-ups and established organizations to engage consumers with efficiencies and bespoke offerings.
  • Millennial and Gen Z consumers run their lives – personal and professional – on mobile platforms. Their message is simple: “Insurance must be as connected as we are.”

Connection, innovation, engagement, InsurTech, and IoT are interwoven; combined, they represent the nexus of insurance tomorrow.

Presentations from thought-leaders, including ...

Keynote Presentation:

Matteo Carbone, Founder & Director, Connected Insurance Observatory
The Future of Insurance is InsurTech

  • Every insurance sector player must pose this question: “How do we use new technologies to reshape the insurance value chain?” In his keynote presentation, “The Future of Insurance is InsurTech,” Matteo will discuss four main benefits: frequency of interaction; bolstering the bottom line; knowledge creation; and sustainability.

Mark Dowds, Co-Founder, Trōv
Enabling On-Demand Insurance

  • Trōv is the world's first on-demand insurance platform. From his viewpoint as a serial entrepreneur and thought leader, Mark will provide insight into Trōv's disruptive, on-demand insurance proposition, and perspectives on the rapidly changing insurance technology landscape.

Craig Weber, CEO, Celent
The Art of Customer Connection: Opportunities in the Happiness Halo

  • Explore recent Celent research aimed at applying the principles of behavioral science to customer experience.

Pat Van Bakel, President & CEO, Crawford & Company (Canada) Inc.
The Future of Claims: Disrupt or Be Disrupted

  • Claims management will require effective data integration and analysis, driven by cognitive computing platforms to meet the expectations of tomorrow's consumers.

Andrew Lo, President & CEO, Kanetix Ltd.
Hackathons to Startups: Inspire & Accelerate Innovation Through Fearless Life Hacking

  • Explore how to build an organizational culture that embraces experimentation and a fearless attitude toward learning from failure.

See all confirmed presentations.

Who Should Attend?

This event will provide significant insights for:

  • CEOs and COOs, to understand business model implications;
  • CIOs, CFOs, CROs, for planning, prioritization, and risk/disruption management;
  • Underwriting, claims, and actuarial officers, for quantification of impacts;
  • Marketing officers, for planning segmentation, targeting and digital/engagement strategies;
  • Broker principals and partners, for strategic and operational planning.


  • Early-bird registration rates are in effect until Tuesday, July 18.

Schedule & Location

Save August 29th to your calendar:

8:30am - 6:00pm, Tuesday, August 29, 2017
Registration and continental breakfast open at 7:45
The day will conclude with a networking reception 4:30-6:00

Sheraton Centre Toronto Hotel
Dominion Ballroom, 2nd Floor

RIBO Credit

  • Brokers: We are requesting RIBO accreditation for the forum.

Sponsor ICEF

To reach this senior audience, consider these sponsorship opportunities.