CSIO Launches New eLearning Program for Brokers

Toronto, ON (Dec. 5, 2019) – CSIO is pleased to announce the launch of its new educational initiative, the Digital Broker eLearning Program. The program is designed to increase brokers’ digital operational competencies, promote digital best practices, and equip brokers with knowledge-based materials and tools that improve their awareness of technology in insurance.

This program is available to CSIO members at no cost and offers accredited courses that will focus on three streams: Digital Marketing, Insurance Technology, and Cybersecurity. The topics were chosen in response to members’ feedback based on their evolving needs. Each course is taught by at least one subject matter expert and provides practical information to brokers who can immediately implement the lessons learned. Additional courses will be added to the eLearning program in 2020.

CSIO has had tremendous response to past webinars and online courses, including a cybersecurity course launched last year. The course had over 1300 registrants, demonstrating the need for accessible and engaging training that supports the development of brokers’ digital skills and knowledge.

“Access to on-demand and relevant education is always a top priority for our brokerage,” says Jeff Jones, President of Jones & Associates Insurance. “That’s why we made the CSIO cybersecurity course mandatory for our staff members. Having completed the high-quality cybersecurity training helped us in every facet of our work – improving the customer experience, safeguarding our brokerage, and keeping up-to-date with industry trends.”

“It is clear that as technology continues to transform the P&C insurance industry, our members want access to training on digital topics that can assist them in providing value to their business and customers,” says Catherine Smola, President and CEO of CSIO. “CSIO is excited to offer this new eLearning program to continue to support brokers with educational training designed to enhance their digital skill set.”

CSIO members can access the eLearning program at CSIO.com/eLearning.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry association of property and casualty insurers, service providers and over 38,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as My Proof of Insurance, eDocs, and eSignatures. In addition, CSIO operates the industry-owned mail network service, CSIOnet. CSIO maintains offices in Toronto and Montreal. For more information, visit www.csio.com.

SOURCE: Centre for Study of Insurance Operations (CSIO)

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