Tomorrow’s insurance leaders must prepare for the adoption of blockchain and big data, the growing challenges of cybersecurity and more
London, UK (Dec. 13, 2018) — Dramatic changes are reshaping the insurance industry, and forward-looking insurers aren’t just watching it happen. They are taking action and making investments that will help them become more customer-centric, improve their pricing and create operational efficiencies.
But with so much changing and so much at stake, where are the right areas to focus? Our global insurance team has identified five key issues and trends that should be on the radar for insurance company leaders.
- Digital and omnichannel — Are you as customer-centric as your customers want you to be?
- Big data and analytics — Have you joined the revolution?
- Legacy system transformation — From modernization to mobile to robots – where are you on the journey?
- Cybersecurity — Are you still vulnerable?
- InsurTech and blockchain — Does the innovation upside from disruptive technologies outweigh the competitive threat?
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Source: EYTags: EY, outlook / predictions, trends