Brokers & Carriers Focused on Automation, Security

CIOs looking to overcome overdependence on email, adopt advanced technologies: Novarica report

Boston, MA (Feb. 6, 2018) – Insurance brokers and specialty/large commercial carriers have long lagged behind other segments when it comes to automating communication, due to complexity and an ingrained cultural preference for email. In a new brief, Broker/Carrier Technology Trends and Challenges , research and advisory firm Novarica provides an overview of key issues and trends in broker/carrier technology based in part on interviews with over a dozen broker and carrier executives.

“While emerging tech is of some interest to broker CIOs, carrier CIOs are beginning to adopt new technologies to support digital strategies and gain back-end operational efficiencies,” says Chuck Gomez, VP of Research and Consulting of Novarica and author of the new report. “Broker and carrier IT leaders must simultaneously navigate security issues and prepare for the transformative effects of predictive analytics and artificial intelligence commodity lines have already seen.”

Access The Full Report

The full report is available online from Novarica.

About Novarica

Novarica helps more than 100 insurers make better decisions about technology projects and strategy through retained advisory services, published research, and strategy consulting. Its knowledge base covers trends, benchmarks, best practices, case studies, and vendor solutions. Leveraging the expertise of its senior team and more than 300 CIO Research Council members, Novarica provides clients with the ability to make faster, better, more informed decisions. Its consulting services focus on vendor selection, custom benchmarking, project checkpoints, and IT strategy. For more information, visit

SOURCE: Novarica