Superintendent of Insurance of Nova Scotia Approves Electronic Proof of Automobile Insurance

Toronto, ON (Jan. 25, 2018) – CSIO applauds the Office of the Superintendent of Insurance of Nova Scotia on becoming the first regulator in Canada to permit electronic proof of auto insurance (EPAI), or eSlips. A bulletin issued by the regulator earlier this month is a major milestone for the insurance industry in meeting consumer expectations for digital communications.

This announcement comes as CSIO makes final preparations to launch its industry-wide eDelivery solution, which will enable members to send digital policy documents and eSlips for personal and commercial lines to consumers. The eDelivery solution – available to CSIO members at no additional cost – meets the required guidelines and principles outlined in the Nova Scotia bulletin.

As documented in the eSlips Advisory Report prepared by law firm Fasken and published by CSIO in the fall of 2015, provincial insurance regulators have the authority to approve EPAI by issuing a bulletin. CSIO is optimistic that other jurisdictions will follow Nova Scotia in the coming weeks and months.

“Consumer desire for eSlips is widespread, so this recent bulletin from Nova Scotia is what many brokers and carriers have been waiting for,” says Catherine Smola, President and CEO of CSIO. “We look forward to similar announcements from other provincial regulators, and to bringing the full value of our eDelivery solution to consumers across Canada.”

The full Nova Scotia bulletin is available at

Release of the eDelivery solution is expected in mid-February 2018. Visit to learn more.

About the Office of the Superintendent of Insurance of Nova Scotia

The Office of the Superintendent of Insurance regulates the business of insurance in the province and enforces the Insurance Act. We license all insurers operating in the province and all insurance agents/brokers, agencies, and adjusters. The Superintendent’s Office is frequently sought out by the insured who often find it difficult to understand positions taken by the industry respecting such things as claims, premium ratings and underwriting decisions. Insurers and brokers call upon the office for interpretation of the Insurance Act and regulations. For more information, visit

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and over 36,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, eDelivery, and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal. For more information, visit

SOURCE: Centre for Study of Insurance Operations (CSIO)

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