Dumfries Mutual Insurance Company (DMIC) launches online quoting using Mutual Concept Computer Group Inc.’s (MCCG) Online Quoting Solution (OQS).
London, ON (May 16, 2018) — Dumfries Mutual Insurance Company has launched automobile and property insurance online quoting to better support its community and their agent distribution network through partnership with Mutual Concept Computer Group Inc. (MCCG).
Dumfries’ solution compliments Dumfries’ continued digital transformation by generating an easy-to-use application for consumers while improving their Agent’s abilities to interact with their community. By leveraging Dumfries existing rating engine within the Insurance Business Solution (IBS®), the consumer and agent can establish their relationship based on accurate and detailed pricing and identification of risk. The OQS project was a fast follower to Dumfries adoption of a cloud approach to their infrastructure, late last year and the implementation of their new website.
“We were really looking for a way to ensure we were meeting the trends of consumers shopping online, while still wanting to preserve our relationship based mutual service model,” said Shelley Sutton, CEO of Dumfries Mutual. “Our longstanding values of providing great service with fair pricing and a simplified approach to insurance aligned directly with the OQS product. People come first at Dumfries and we highly valued the anonymity this online product provides to the consumer, while still giving them access to our products and pricing. Once they’ve made a conscious decision to receive great service from our team, the solution provides the point of contact for this relationship to move forward.”
“Dumfries has been charting a path of renewal over the last year, with this being a key initial step in our Digital Transformation,” added Sutton. “We are eagerly awaiting further projects from MCCG, our Mutual Information Technology partner, that will allow us to provide a full digital experience for all aspects of the insurance lifecycle. Our mutual approach to working together across our teams and mutual community has ensured this project came in on time and within budget.”
“The Mutuals and the Dumfries team are a fantastic group of people to support as they develop and implement their digital strategies,” said Jon Perry, Vice President – Client Relations of MCCG. “It’s amazing to see a company that has been around since 1856 still so focused on their community. The key to this longevity is their ability to continually adapt to their consumer’s needs and the marketplace. Moving forward with the OQS solution is just another great example of this continued evolutionary change process. Their dedication to this project and support of our company including our aligned values enabled this project to be completed quickly and on budget.”
Get an online insurance quote at onlinequote.dumfriesmutual.com.
About Dumfries Mutual Insurance Company
Located in Cambridge, Ontario – Dumfries Mutual Insurance Company has been serving their local communities since 1856. As the oldest Ontario farm mutual, Dumfries has a deep tradition of giving back to the community through their support of 4HOntario, agricultural societies, local fairs, arenas and food banks. Renewal is a common agricultural theme that drives Dumfries to further support scholarship opportunities for the next generation. Dumfries is a local insurance company, owned by its policyholders. Providing quality products and services at reasonable prices further helps to ensure their communities are well protected in the unfortunate event of a loss.
MCCG is an innovative software provider who has a fully integrated insurance back office solution (IBS) successfully implemented in twenty-nine Mutual Insurance Companies across Canada. MCCG has a proven track record that can be attributed to a focus on client requirements and product quality. MCCG, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more information, visit www.mccg.net.
Source: Dumfries Mutual Insurance Company (DMIC)Tags: Dumfries Mutual Insurance Company, Mutual Concept Computer Group (MCCG), Online Quoting Solution (OQS)