First General Services Canada Teams Up with Xactware Inc. to Improve Efficiency

Orem, Utah (May 25, 2006) — First General Services Canada has partnered with Xactware Inc. to enable its affiliate offices to operate more quickly and accurately in getting Canadian property owners back on their feet after a disaster.

First General Services turned to the high-value and cost-effective solution of Xactware software because of how specifically it meets their needs. “First General Services stands ready to provide 24-hour support to our customers 365 days a year, and we wanted technology that would do the same for us,” stated Michael Flatt, president of First General Services Canada. “Xactware delivers solutions and resources that work the way we do.”

“Because we have more than 30 affiliate offices across Canada handling several types of estimating, First General Services needed software that was as versatile and reliable as we are,” Flatt continued. “With over 445 regional pricing databases across Canada and the United States updated quarterly, Xactware has harnessed the power of accuracy to provide us with the adaptability and dependability we need.”

With Xactware’s innovative technology, First General Services’ affiliates can now take advantage of graphical estimating, line-item entry, summary matrix, grouping and dimensioning, third-party integration, one-click framing, flooring tools, customizable reports, and more in both English and French.

“To our knowledge, Xactware is the only software provider offering Canada, and especially Quebec, this level of language and pricing support,” stated Joel Dagenais, Xactware’s director of canadian sales operations. “Xactimate has always been met with enthusiasm in Canada. Now with the French option, Xactimate will be usable for Canadian companies from coast to coast.”

The partnership demonstrates Xactware’s commitment to provide the property restoration industry with solutions and resources that will help companies, such as First General Services Canada, improve both customer service and the bottom line.

About First General Services Canada

Since its inception in 1983, First General Services has provided leading restoration services to customers throughout Canada. With more than 30 independently owned and operated affiliates across Canada, First General Services provides water, wind, fire and smoke damage restoration, structural drying, mold remediation, catastrophic storm response, contents claims inventory services, and more

About Xactware Inc.

Founded in 1986, Xactware Inc. is a privately held technology services company specializing in the property insurance, remodeling, and restoration industries. Xactware’s technology tools include software estimating programs for PCs and tablet PCs as well as powerful online systems for replacement cost calculations, estimate tracking, and data trending in real time.