Technology: The Heart of Your Enterprise

A Foundation for Future Growth

Tuesday, November 27 — Malaparte, TIFF Bell Lightbox, Toronto

Presenters, Panellists and Moderators

Below is the roster of confirmed faculty members. More will be added over the coming days.

Doug Grant

Partner, Insurance-Canada.ca

Doug Grant
  • Session: TBA

Doug Grant has been helping the insurance industry in Canada – individual companies and cross-industry groups in both P&C and Life – make effective use of technology for many years.

The progress of technology from the first green screens to smart phones, apps, social and IoT has been a fascinating journey. Connecting businesses in the supply chain with EDI and portals has improved efficiencies and service times; the next wave of APIs, platforms and micro-services will enhance connectivity; AI, Blockchain, Voice and other emerging technologies promise better customer service.

The web took digital connectivity to the customer. Social brought new functions, triggering the current focus on self-service, customer experience and engagement; paradoxically both enhancing loyalty and increasing freedom of choice.

Doug is a founding partner of Insurance-Canada.ca, a leading Canadian Insurance resource centre for consumers and insurance professionals alike. He helps organize and host Insurance-Canada.ca's annual conference and other industry events.

Gary Hirst

President, CAMGA; President & CEO, CHES Special Risk Inc.

Gary Hirst

Gary commenced his Insurance career in the early 1980s, starting in a Lloyd's Broker as a ‘scratch boy’ running policy endorsements into the market, rising to the level of Director early in his career, which culminated in his participation in the management buy-out and subsequent floatation of the Lloyd’s Broker onto the London Stock Exchange. Leaving and starting a small boutique Lloyd’s Broker with 3 other Partners, in 1998, which expanded into North America with the establishment of 2 Lloyd’s coverholder MGAs, one in Canada and the other in the USA.

Gary moved to Canada in 2011 to run the North American interests of the Lloyd’s Broker, culminating in the sale of the Group in 2012, departing 2 years later and joining CHES Special Risk Inc. where he holds the position of President and CEO, He has guided the team to an award-winning MGA in 2016, and a FIVE Star MGA in 2017, Gary is also a founding member of the Canadian Managing General Agents, a national association established to represent more than 140 Commercial Insurance MGAs in the Canadian marketplace for the compliance and regulation of the industry, and to improve the education and understanding of the MGA arena within the wider insurance community in Canada.

Gerald Legrove

Managing Partner, Insurance-Canada.ca

Gerald Legrove

Gerald Legrove is the managing partner of Insurance-Canada.ca.

He is president of DGA Careers, an executive recruitment firm serving the Canadian P&C industry, and a past member of the Alumni Board of the Rotman School of Business, and is also former president of the Toronto Junior Board of Trade.

Gerald has held senior executive positions with a successful commercial insurance company and a large international insurance brokerage firm. He holds a Bachelors Degree in commerce and an MBA.

Jad McGregor

President, ABEX

Jad McGregor
  • Session: TBA

Jad provides strategic leadership and executive oversight for the company. His extensive knowledge and wealth of experience from previous leadership roles allow him to shape new opportunities and drive success for the organization.

Mr. McGregor joined ABEX in 2006 where he previously held the position of VP Business Development. Prior to joining the company, his experience includes several years with an insurance company and working in the London market at Lloyd’s.

Jad holds his HBSc from University of Guelph, as well as Chartered Insurance Professional and Certified Risk Manager designations.

Patrick Vice

Partner, Director - Products & Services, Insurance-Canada.ca

Patrick Vice
  • Session: TBA

Patrick has more than 25 years of experience enabling technology and electronic commerce in the insurance and risk management communities. Patrick is a Founding Partner of Insurance-Canada.ca, Inc., the premier source for Canadian information on insurance & technology.

Patrick currently serves as Insurance-Canada.ca's Director of Products and Services, and sits on the company's Advisory Board. He edits the Intersection, Insurance-Canada.ca's blog, produces and hosts on-line and in-person events, and develops bespoke offerings for Insurance-Canada.ca's clients.

Throughout his career, Patrick has held senior management positions with insurance companies, distributors, consulting firms, and technology solution providers. He serves on boards and committees of various industry associations.

Patrick authors articles for leading trade publications and has spoken at insurance and technology conferences in Canada, the US, UK, Europe, and Bermuda.

Bobbi and Patrick Vice enjoy living and working in the heart of downtown Toronto, Canada.

Presentation Topics

Individual topics are outlined on the Topics page.


If you have any questions about this event, please contact info@insurance-canada.ca.