ICEF2018: “The Digital Future of Insurance: Is Risk Passé?”

Tuesday, August 28, 2018, at the Sheraton Centre Toronto Hotel

Save the date: Google / MS Outlook

Outside forces are driving dramatic change in the industry. Our faculty members will offer perspectives to give you and your peers fresh insights as you enter the fall planning season. Some have a long track record working in or with the insurance industry; some brought extensive experience in other industries to their current insurance positions; and others add a perspective based on careers elsewhere. All bring a wealth of expertise and experience to their sessions. Register now.

Below is the roster of confirmed faculty members. More participants will be added over the coming weeks.

Presenters, Panelists and Moderators

Tyrre Burks

Founder & CEO, Player's Health

Tyrre Burks

Tyrre is on a mission to transform how athletes experience sports. His CFL Career was cut short due to injuries and now Tyrre is taking his passion of sports into insurance by creating Player's Health Cover.

The mission of Player's Health is to make the world of youth sports a better, safer, more secure place. By offering sports organizations the best risk management solutions, comprehensive insurance coverage, policy options, a faster claims experience, and a variety of services and products to address their specific needs, we can ensure (and insure) our young athletes have the best opportunities to set their goals— and win.

Baiju Devani

Vice President - Enterprise Analytics, Aviva

Baiju Devani

Baiju Devani is vice president of enterprise analytics at Aviva Canada, where he leads a team of data scientists in application of analytics across all aspects of the insurance business, from core insurance activities, such as pricing and risk selection, to the development of cutting-edge robotic processes and the application of machine learning algorithms to areas such as claims processing and optimizing client acquisition.

Previously, Baiju led the Analytics Group at IIROC, an entity overseeing Canadian equity and fixed-income markets, where he guided decision making in todays machine-driven (algorithmic) markets, embedded machine learning, and other algorithmic surveillance capabilities for market oversight and spearheaded IIROC’s primary research into market-structure issues and emerging technologies, such as blockchains; was part of the early team at fintech startup OANDA, which disrupted retail foreign-exchange markets, where he was responsible for building and leading the data engineering, data science, and growth teams; and founded Fstream, a SaaS provider for ingesting and analyzing high-frequency streaming data.

Baiju holds both a BSc and MSc in computer science from Queen’s University. He developed his data chops working on large biological data sets as part of his graduate work and later at the Ontario Cancer Institute.

Mark Dowds

Co-Founder & Chief Strategy Officer, Trōv

Mark Dowds

Mark Dowds co-founded Trōv – the world's first on-demand insurance platform – in 2012, and today he is accountable for all revenue, strategy and international growth in his role as Chief Strategy Officer.

Mark has more than 20 years of experience as a serial entrepreneur and has helped get dozens of ventures off the ground through his Canadian-based incubators Fresh Initiatives and Creationstep.

Rob Galbraith

Director - Underwriting Research, USAA

Rob Galbraith

Rob Galbraith is a Director of Underwriting Research at USAA where he leads a high-performing team of professionals that uses innovative technology, advanced analytics, the latest in science and social psychology, and a multitude of partnerships to underwrite over 6 million property insurance products. Rob is a recognized thought leader on P&C insurance who is a published author, frequent speaker and media contributor.

Rob has over 20 years of experience in the financial services industry in a variety of positions with USAA, Citigroup, and the Federal Reserve Board. He holds a Master's of Science in Insurance Management from Boston University and a Bachelor of Arts in Economics from Michigan State University.

Doug Grant

Partner, Insurance-Canada.ca

Doug Grant

Doug Grant has been helping the insurance industry in Canada make effective use of technology for many years. From a business-impact and application perspective, he has helped individual companies and cross-industry groups in both Property & Casualty and Life insurance.

The progress of technology from the the basement computer room to the desk-top terminal and PC, to portable laptops to smartphones and tablets and now BYOD has been a fascinating journey. Processes extended to business partners through connected systems has continued to improve efficiency and timeliness.

The web brought the customer directly into the equation. Social functions have enabled new levels of connectedness, triggering the current focus on customer experience and engagement, which can paradoxically both enhance loyalty and increase freedom of choice.

Doug is a founding partner in Insurance-Canada.ca, a leading Canadian Insurance resource centre for consumer and insurance professional alike. He organizes and hosts regularly scheduled Insurance-Canada.ca conferences and other events.

Alice Keung

Chief Transformation Officer, Economical Insurance

Alice Keung is currently the Chief Transformation Officer of Economical Insurance, one of Canada’s top 10 P&C insurance companies. Ms. Keung is an industry-recognized champion of digital innovation and strategist in business transformation. She brings extensive executive management experience from the public and private sectors, both in Canada and internationally.

Her previous roles included Chief Operating Officer of eHealth Ontario, Assistant Deputy Minister at the Ontario Ministry of Health and Long-Term Care, Vice-President and Chief Information Officer at Air Canada, Senior Vice-President and Chief Information Officer with the National Bank, Vice-President of Asia-Pacific Operations, Interface Inc.. The Women Executive Network has twice recognized Ms. Keung as one of Canada’s “Top 100 Most Influential Women”.

She is also the recipient of an Award of Distinction from Concordia University for her outstanding contribution to business and communities. Ms. Keung holds a BA and MBA from John Molson School of Business, Concordia University in Montreal.

Gerald Legrove

Managing Partner, Insurance-Canada.ca

Gerald Legrove

Gerald Legrove is the managing partner of Insurance-Canada.ca.

He is president of DGA Careers, an executive recruitment firm serving the Canadian P&C industry, and a past member of the Alumni Board of the Rotman School of Business, and is also former president of the Toronto Junior Board of Trade.

Gerald has held senior executive positions with a successful commercial insurance company and a large international insurance brokerage firm. He holds a Bachelors Degree in commerce and an MBA.

Doug McElhaney

Associate Partner, GM of Insurance Advanced Analytics Service Line, McKinsey & Company

Doug McElhaney

Doug McElhaney is an Associate Partner and the Leader of Ingenuity – McKinsey’s advanced analytics service line for Insurance. In this role he leads a global team of Data Scientists, Analytics Experts and Data Engineers that focus on delivering distinctive analytic solutions within the Insurance and Financial Services industries.

Doug has deep experience in the areas of analytics, operations management and process improvement. In his work at both GE and in the consulting industry, he has helped organizations achieve long-term impact by driving improvements in analytics execution, service delivery and cost management. He also has several years experience helping organizations identify the most effective ways to incorporate analytics and technology into their operations.

Neil Mitchell

Managing Director, Marsh Canada Limited

Neil Mitchell

Neil is currently a member of Marsh Canada's Executive Committee and has previously served as the National Practice Leader for Marsh Canada's Consumer & Commercial Practice, consisting of Small - Mid Sized Enterprises, Commercial Programs (inclusive of third party distribution), Group Home & Auto and High - Net Worth/VIP Personal Lines. In leading the Practice his primary functional tasks include, business development, client management, program/product development, retail and third party distribution and systems management.

Lorie Phair

Managing Director, Canadian Broker Network

Lorie Phair

Lorie is an accomplished business leader with 25+ years of insurance brokerage and business management experience.

Currently, Lorie is Managing Director of the Canadian Broker Network, the leading network of independent insurance brokers. Together, CBN members represent more than $1 billion in property casualty premiums as well as employee benefits, life and financial services with over 50 offices across Canada and more than 1,500 employees.

Prior to her current role, Lorie has served as the senior staff member for Canadian and international brokerages. Lorie also founded and managed a company which provided assessments, training, and consulting services for brokers, insurers, technical consultants and industry associations.

Throughout her career, Lorie has served on Boards and Committees for insurance industry associations, and not-for-profit community and health service groups. Lorie currently sits on the Insurance-Canada Advisory Board.

Ahsan Siddiqi

Director - IT and Data Strategy, Architecture, X by 2

Ahsan Siddiqi

Ahsan Siddiqi is Director, IT and Data Strategy, Architecture, at X by 2. With more than 20 years of global experience in various industries and technologies, he helps senior technology and business leaders with their IT & digital transformational journey:

  • People, process, technology alignment to organizational objectives;
  • Enterprise IT strategy, architecture, delivery planning and implementation;
  • Modern data platforms & advanced analytics capability development;
  • Transitioning core enterprise legacy technologies to modern solutions.

Patrick Vice

Partner, Director - Products & Services, Insurance-Canada.ca

Patrick Vice

Patrick has more than 25 years of experience enabling technology and electronic commerce in the insurance and risk management communities. Patrick is a Founding Partner of Insurance-Canada.ca, Inc., the premier source for Canadian information on insurance & technology.

Patrick currently serves as Insurance-Canada.ca's Director of Products and Services, and sits on the company's Advisory Board. He edits the Intersection, Insurance-Canada.ca's blog, produces and hosts on-line and in-person events, and develops bespoke offerings for Insurance-Canada.ca's clients.

Throughout his career, Patrick has held senior management positions with insurance companies, distributors, consulting firms, and technology solution providers. He serves on boards and committees of various industry associations.

Patrick authors articles for leading trade publications and has spoken at insurance and technology conferences in Canada, the US, UK, Europe, and Bermuda.

Bobbi and Patrick Vice enjoy living and working in the heart of downtown Toronto, Canada.

Presentation Topics

Individual topics are outlined on the Topics page.