InsurTech Spotlight: FlightClaim

FlightClaim

Company: FlightClaim

Website: flightclaim.ca

Business Category: Travel insurance supplement, Subrogation services for claims

Maturity Status: Startup (less than 3 years since latest product went into production)

Product or Service: Our online platform Flightclaim.ca helps air travellers claim compensation from airlines when they face disruption. Our real-time travel assistant product, Peace of Mind, follows travelers on their trip and notifies them of their rights when they face disruption and automatically submits the claim for compensation from the airlines.

Area: Life & Health insurance

Peace of Mind is an add-on service that is being purchased at the moment of booking or embedded into a card product or offered as a supplement to travel insurance. Once the travellers purchase our service, they get real time notification about flight status. We educate them on their rights and on their situation. If the flight is delayed, cancelled, overbooked or if their luggage gets lost, we automatically get them compensation from the airline. Our proprietary Claims Recovery Subrogation Services platform has been designed specifically for claims assistance providers to recover compensation from airlines to offset claims already settled with insurance client.

What makes us an InsurTech:

As a new business, we:

  • Focus intensely on providing a good user experience to our customers;
  • Leverage modern technology, such as AI and ML;
  • Deployed a service which can be embedded with other products;
  • Facilitate claim recovery subrogation with a digital platform.

Major features & technology used:

The implementation of LLM and AI Ops in our tech stack to keep costs under control and allows us to hyperscale our business and speed up the end-to-end claim journey from submission to airline compensation. Flight Claim will so become the world’s one-stop shop for travel insurance claim subrogation.

About FlightClaim

Consumers lack the time and are not clear their rights. We make their flight delay claim easy and pain free and offer them a high claim success rate.

Insurance companies traditionally have not pursued subrogation recovery on travel related claims and we have solved for this problem.

For more information, visit flightclaim.ca.

Source: FlightClaim

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