- Where Insurance & Technology Meet

Johnson Inc. Provides On-Line Self-Service Options To Customers

A 2018 ICTA nomination Toronto, ON (Jan. 29, 2018) – In the past 12 months, Johnson Inc. has delivered a wide selection of online self-service options for customers, unlike anything ever delivered by the company before. The technology delivered is entirely customer-facing and has benefited the company by providing options for the customer; customers no… Read more »

OTIP: Capturing the Digital Age Customer

A 2018 ICTA nomination Toronto, ON (Jan. 26, 2018) – Over the last two years, OTIP embraced a journey of Capturing the Digital Age Customer. This came with a significant financial investment and organizational commitment to challenge the status quo and commit a 40-year-old brokerage to work differently. A new open-space office was opened in… Read more »

Tags: , Applies InsurTech and AI to Improve Lead Generation

A 2018 ICTA nomination Toronto, ON (Jan. 24, 2018) – To improve customer experience and maximize dollars spent on customer acquisition, Kanetix Ltd underwent an aggressive push to implement a highly sophisticated Conversion Rate Optimization program in 2017.  The program was designed to run tests on an accelerated basis across all brands within Kanetix Ltd.  Hypothesis… Read more »

Digital Transformation For Fiduciary Bonds

A 2018 ICTA nomination Toronto, ON (Jan. 24, 2018) – Praesto Presto uses Kerby-Reid’s FLEX online platform to offer estate bonds and an executor errors and omissions product to law offices across Canada. The platform offers full self-service workflows including application, underwriting, quoting/rating, payment processing and document issuance. The software also manages the full bond… Read more »

HTM Builds A Better Quoting Experience for Prospects and Customers

A 2018 ICTA nomination Toronto, ON (Jan. 22, 2018) – HTM worked with MCCG in 2017 to design and develop an Online Quoting Solution (OQS) for the purpose of providing an easy to use ‘consumer centric’ web based quoting tool for the consumer and a ‘lead generator’ for the sales distribution channel (broker/agent).  The tool… Read more »

Josslin Offers Customers A Better Experience Digitally

A 2018 ICTA nomination Toronto, ON (Jan. 19, 2018) – Josslin Insurance worked with Client Desk, a tech startup, to develop a client interface that provides convenient access to common insurance-related services. The Real Insurance app integrates with Power Broker, our Broker Management System, and can be branded for any independent brokerage to provide a robust… Read more » Adds Value With Machine Learning

A 2018 ICTA nomination Toronto, ON (Jan. 18, 2018) –, Canada’s largest comparison website for insurance quotes, leveraged the digital marketing expertise of Kanetix Digital, to triple their client acquisition margin by using power of offline data integration and machine learning in their digital advertising capabilities. In 2016, began testing the automated bidding… Read more »

Benecaid Extends Digital Service To Customers’ Employees

A 2018 ICTA nomination Toronto, ON (Jan. 17, 2018) – With the 2017 launch of Honeybee, Benecaid became the first company in Canada to offer a 100% digital defined contribution benefits plan. Honeybee is a digital benefits platform that makes modern, comprehensive group employee benefits easy to buy through a simple online self-serve platform.  Launched in… Read more »

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Darling Insurance Builds Out Infrastructure to Better Serve Customers

A 2018 ICTA nomination Toronto, ON (Jan. 15, 2018) – With 12 offices across Ontario, Darling Insurance’s (Darling) head office hosted their local servers and network infrastructure in an effort to deliver their applications to all team members. Darling recognized the need for a more robust, scalable and reliable solution capable of serving their entire… Read more » Serves Canadians with Rate Comparisons

A 2018 ICTA nomination Toronto, ON (Jan. 15, 2018) – is an independent financial rate comparison website in Canada’s fast-growing financial technology (Fintech) sector. Through its proprietary quoting technology, is disrupting the traditional financial landscape, allowing Canadians to readily and freely compare insurance, credit card, mortgage, and loan offers from Canada’s leading financial… Read more »