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Gartner Identifies 10 Ways for Customer Service and Support Leaders to Quickly Improve Digital and Self-Service Effectiveness
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At least two-thirds of routine work currently done by managers will be fully automated by 2024: Gartner
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Building a Broker System with ERP and New Technologies
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Insurers Actively Adopting Emerging Technology with Clear Value like RPA and Chatbots
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Building a Digital Advisory Business in Five Steps
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Chatbots Growing in Importance as Part of Hybrid Service Strategies for Insurers
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Gartner Predicts 25 Percent of Digital Workers Will Use Virtual Employee Assistants Daily by 2021
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New Study of More than 100 Insurers Finds Success Among Early Adopters of Emerging Technologies
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Improving The Customer Experience With A Chatbot
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aha insurance and the online purchase experience
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What Happens When “OK, Google” Recommends Insurance
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Insurer Communications with Customers: A Whole New World
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These Seven Technologies Will Reach Mainstream Adoption Within 2-5 Years
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Chatbots Offer Insurers Benefits But Don’t Replace Need for People
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Chatbots Mitigate Rising Costs, Customer Expectations For Insurers
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Progressive Announces New Auto Insurance Bot
