How Broker Tech Can Unlock the Potential of Your Commercial Distribution Team

Commercial insurance in Canada is in a state of flux. Forces contributing to the rapid changes include:

  • Accelerating digital transformation;
  • Customer expectations;
  • Questions about trust and coverages;
  • Slow policy and service times.

In this webinar led by industry experts, the panel will examine the latest trends in sourcing capacity and increasing win/renewal rates collaboratively in Commercial Lines.

Learn how to assess your need for technology and how technology with the right partner can benefit every participant in the value chain.

Presented by:

  • Andrew deGroot, VP - Enterprise Accounts & International Sales, Relay Platform
  • Anne Hasenstab, VP - Cyber & Executive Risk, Relay Platform
  • Karen Redfern, VP - Small Commercial, Relay Platform

Watch the webinar recording or scroll down to learn more about the speakers.

Relay Platform

Wednesday, April 27, 2022, 1:00-2:00pm

Part of our
Technology In Action series:
Technology In Action

Featured Speakers:

Andrew deGroot
Andrew deGroot
VP - Enterprise Accounts & International Sales,
Relay Platform

Andrew’s distinguished career as a software sales executive includes results-oriented roles at Guidewire, FICO, and NCR/Teradata. Before joining Relay Platform Inc., Andrew held vice president roles for sales, marketing and alliances at various FinTech start-ups and corporations. He helped those companies grow sales, expand into international markets, and acquire a software company.

deGroot holds a bachelor of business administration with a concentration in economics. His expertise covers core insurance systems (policy, billing, claims), big data solutions, data warehousing, business intelligence and decision support solutions and other core applications critical to driving corporate results.

Karen Redfern
Karen Redfern
VP - Small Commercial,
Relay Platform

Karen has more than 17 years of experience in the insurance industry, with the majority of her career in Property & Casualty at Insurance Carriers such as The Hartford and Chubb. Karen also worked on the Agency side as a commercial lines producer, most recently at Heffernan.

As Vice President of Small Commercial at Relay Platform, Karen now focuses on empowering agencies with digital solutions to help bring better efficiencies and more growth into their business.

Anne Hasenstab
Anne Hasenstab
VP - Cyber & Executive Risk,
Relay Platform

Anne Hasenstab is the Vice President of Cyber & Executive Rrisk for Relay Platform. Her 20+ year career spans both public and private company exposures on the underwriting and brokerage sides of the insurance industry. Anne began her career at Chubb in Chicago as an executive protection underwriter and later held various management roles focusing on D&O, EPL, professional liability, and cyber with a variety of firms.

Doug Grant
Doug Grant

Doug Grant has been helping the insurance industry in Canada – individual companies and cross-industry groups in both P&C and Life – make effective use of technology for many years.

Doug is a founding partner of, a leading Canadian Insurance resource centre for consumers and insurance professionals alike. He helps organize and host's annual conference and other industry events.

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About Relay

Relay Platform (“Relay”) is an InsurTech venture making the process of structuring and securing reinsurance and large insurance placements simpler and faster. Relay helps reinsurance ceding teams, insurance underwriters and brokers quickly turn placement data into visual coverage towers, then use them to secure and manage quotes. This replaces a traditionally manual, painstaking process, and gives management better reporting on placements. For more information, please visit

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