- Certification strengthens cybersecurity and data privacy across underwriting products
- Ensures continuous monitoring and improvement of AI systems
- Builds on ISO 27001 and SOC 2 with added AI governance and risk controls
- Prepares insurers for tightening AI regulation
- Enables confident adoption of agentic and autonomous underwriting
London, UK (Jan. 28, 2026) – Leading insurtech Send Technology Solutions Ltd. (Send) has secured ISO 42001 certification, the first international standard for AI management systems, positioning the company among a select group of UK firms to reach this milestone. The certification signals Send’s commitment to responsible AI governance in a sector where data sensitivity and decision integrity are critical, and where trust is a defining competitive advantage.
ISO 42001 provides a structured framework for managing AI risks across the full lifecycle of AI systems, including model security, bias mitigation, transparency, accountability, and continuous improvement.
For Send, the certification strengthens cybersecurity controls, reduces vulnerabilities, and enhances data privacy protections within its underwriting products. It also ensures that AI tools are monitored and continually improved, rather than treated as one-oL deployments.
Send is already ISO 27001 and SOC 2 certified, and ISO 42001 builds on this foundation by extending compliance and audit processes to cover AI governance and risk management. As AI regulation tightens across the industry, Send’s certification shows it is leading the way with future-ready, scalable AI solutions enabling insurers to adopt agentic and autonomous underwriting with confidence and control.
“As we build the Send Agentic Framework, ISO 42001 provides the foundation that allows AI agents to transform underwriting when deployed with control,” said Ben Huckel, COO and Co-Founder of Send, who led the audit. “Agentic AI has the potential to fundamentally change how underwriting decisions are made, but only if insurers can trust how those agents operate, learn, and act.”
This certification ensures that our AI agents are governed across their entire lifecycle, with clear accountability, transparency, and human oversight built in. It means autonomy without loss of control.
The accreditation reinforces Send’s role as the trusted platform for agentic underwriting. We are building the future of autonomous underwriting in a way insurers can rely on secure, auditable, and responsible by design.
About Send
Send is the leading insurance platform, trusted by world-class insurers to navigate complex risks. More than just an underwriting tool, the platform orchestrates people, data, AI, and processes to streamline underwriting operations from submission to bind, and beyond. Send combines the science and art of underwriting to help insurers write profitable business faster, and with greater confidence. With a growing presence globally, Send is commixed to helping North American-based MGAs, insurers and reinsurers address today’s most complex underwriting challenges with confidence. For more information, please visit https://send.technology/.
Source: Send
Tags: Artificial Intelligence (AI), data standard, industry first, InsurTech, platform
