Blink Parametric Enters Africa with MAWDY

  • Launch is a market-first for Blink Parametric and MAWDY in the Sub-Saharan region, commencing with Kenya
  • Flagship Blink Flight Disruption solution lined up for rollout to ceding Insurers reinsured by MAWDY in Q3 2024

Cork, Ireland (Sept. 5, 2024) – Irish Insurtech Blink Parametric and MAWDY, the global insurance, reinsurance and services company and part of the MAPFRE Group, continue their global rollout of real-time travel assistance InsurTech to the network of ceding Insurers reinsured by MAWDY across the Sub-Saharan region.

This latest move will offer Blink Parametric’s flagship flight disruption assistance service via MAWDY’s partner network to customers initially across Kenya and thereafter on a phased basis to in-country partner networks across the region.

Once a traveller registers their flight details, Blink Parametric monitors that flight in real-time. When the insured traveller’s flight is disrupted by a 4-hour delay, they are notified and offered VIP access to one of 1,300 executive airport lounges worldwide, to help alleviate the stress and consequences of the disruption. The access is valid for 6 months if not used on the day of disruption.

Sid Mouncey, CEO of Blink Parametric, acknowledged the importance of entering Africa, “This is a landmark expansion and a clear demonstration of our increasingly effective and productive partnership. MAWDY solutions power some of the biggest insurance brands across five continents and with our Blink Parametric platform is now primed to switch on and start delivering real-time travel assistance, world-wide, 24/7 to their partners and customers in Kenya. I look forward to building on this exciting new market experience across Africa.”

Blink Flight Disruption is designed to deliver operational efficiency on processing high frequency, low severity claims when the traveller needs immediate, real-time claim resolution.

Speaking of the partnership, Zigor Díez Gamboa, Global Head of Travel Segment, MAWDY, “MAWDY operates in Sub-Saharan Africa within the travel insurance, banking and airline sectors. Supporting our 160-strong partner base and their customers over the past 20 years has established MAWDY as the travel reinsurer of reference in most markets, and we continue to grow. Adding Blink Flight Disruption to our service benefits across Africa allows us to offer a superior service delivery and boost our digital assistance innovation strategy for the region.

Real-time assistance, when they need it is key to delivering on our customer commitment. We mean it when we say, “We are MAWDY and we are here, for you.” This is a great solution for a great market!”

About Blink Parametric

Blink Parametric is a multi-award-winning global InsurTech that transforms its clients’ traditional insurance offerings into superior service experiences with simple, intuitive and transparent parametric products. Its platform serves as the conduit for high frequency, low value claims across Travel, with flight disruption and lost luggage solutions as well as developing solutions within the business interruption sector and online personal data monitoring and cyber solutions. It partners globally with insurance and financial services companies in Asia, Europe, North America and Central and Latin America.

Blink Parametric was founded in 2016, became the first Insurtech in the FCA (UK) Sandbox programme and made TheINSURTECH100 (2019, 2020, 2022), an annual list of the worlds’ most innovative InsurTech companies. Selected for Cohort 5 of the prestigious Lloyd’s Lab innovation accelerator programme in 2020, it has subsequently won multiple UK and European-wide industry awards for Service, Technology, Customer Experience, Best App, Claims Innovation and Cyber Risk, including Outstanding Industry Contribution of the Year at the 2022 ITIJ: International Travel & Health Insurance Journal Awards. For more information, visit blinkparametric.com.

About MAWDY Worldwide Digital Assistance

MAWDY is the MAPFRE Group’s assistance unit. Previously known as MAPFRE Asistencia, MAWDY is a global company operating in 23 countries, with a presence mainly in Latin America and Europe, and employing more than 2,000 people. MAWDY specialises in digital distribution models with partners and companies from various sectors, to which it provides services and solutions that go beyond insurance and supplement the offerings of its business partners. For more information, visit www.mawdy.com.

About MAPFRE

We have a worldwide presence. We are the largest Spanish-owned insurer in the world, the largest multinational insurance company in Latin America and among the 15 largest European groups by premium volume. More than 31,200 employees of 80 nationalities serve the 26 million people around the world who rely on us every day. We are diverse. We are unique. For more information about MAPFRE, visit www.mapfre.com/.

SOURCE: Blink Innovation via Fuller Marketing

Tags: , , ,