CSIO Welcomes New Insurance Provider Allianz Global Assistance

Toronto, ON (May 27, 2024) – CSIO is pleased to welcome leading travel insurance provider Allianz Global Assistance (Allianz) as a new insurer member. Allianz provides its customers and partners with value-added travel insurance and assistance services, including licensed consumer sales, 24/7 emergency assistance, medical case management, claims adjudication, and medical provider network management.

Allianz will be using the CSIOnet platform to quickly deliver electronic documents (eDocs) and messages to its broker partners across Canada. This will enable brokers to receive Allianz policy documents and information directly in their Broker Management Systems. CSIOnet is an established, widely adopted platform on which data and documents are exchanged between insurers and brokers in the Canadian property & casualty insurance industry.

Allianz will also be employing CSIO’s My Proof of Insurance (MPOI) solution to email customers their travel policy documents and digital travel cards. MPOI is Canada’s leading solution for securely sending digital policy documents including proof of auto insurance (eSlips) to customers.

“Allianz Global Assistance is thrilled to announce our new partnership with CSIO,” said Chris Van Kooten, CEO, Allianz Global Assistance, “This collaboration allows us to integrate technology solutions to better serve both our broker partners and their customers – making travel insurance simple and convenient for all. Together with CSIO and our brokers, we’re committed to providing safety, security and peace of mind to travellers throughout their journey.”

“It’s a pleasure to have Allianz join CSIO’s growing member community,” said Catherine Smola, President & CEO of CSIO. “We are committed to delivering secure, industry-leading solutions so that our insurer members can provide reliable digital experiences to their customers.”

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. In addition, CSIO operates the industry-owned mail network service. For more information, visit www.csio.com.

About Allianz Global Assistance Canada

For over 35 years, Allianz Global Assistance has supported travelling Canadians and visitors when they need it most with value-added travel insurance and assistance services. We bring our passion for assisting people to life every day through our partnerships in the broker, travel and financial services markets. Allianz Global Assistance is a specialist brand of Allianz Partners and is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. For more information, visit www.allianz-assistance.ca.

SOURCE: Centre for Study of Insurance Operations (CSIO)

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