- Flight disruption solution integrates with Zurich Edge platform and embedded insurance product suite to provide customers with real-time flight delay benefits
Cork, Ireland (Feb. 27, 2024) – Blink Parametric and Zurich Insurance in Asia Pacific announced the integration of Blink Parametric’s award-winning real-time flight delay assistance and claims solution with the Zurich Edge Platform as part of their regionwide digital strategy.
Under this collaboration, Zurich offers real-time assistance to eligible policyholders who experience flight delays, by providing them with complimentary access to a VIP airport lounge. Moreover, if the lounge cannot be utilised on the day of disruption, the lounge pass will remain valid for six months, to be used at the policyholder’s discretion worldwide. The first market to go live with this Zurich initiative is Singapore.
Speaking of the launch, Sid Mouncey, CEO of Blink Parametric, said, “This is an exciting partnership for us as we strengthen our presence in the region with Zurich Asia Pacific. Zurich Edge platform is a catalyst for fresh, relevant, digital insurance products and our unique flight disruption solution is a great fit for the platform. Our respective teams achieved a seamless and rapid integration, prioritising the delivery of a superior customer experience for the APAC travel insurance market.”
Blink Parametric is recognised as one of the most innovative and successful providers of travel InsurTech solutions to insurers across the globe. It offers a range of real-time assistance and service choices to travellers impacted by flight disruption events. Blink Parametric travel solutions are fully customisable and designed to deliver operational efficiency on processing high frequency, low value travel insurance claims when the traveller needs immediate real-time claim resolution.
Roopa Malhotra, Head of Customer & Digital for Zurich Asia Pacific commented, “We believe in the power of collaboration to offer our customers smart, relevant, personalised insurance offerings. Blink integrates an effective tech solution to address one of the key claims priorities in travel insurance. We believe a flight delay solution that is instant, adaptable, and value-adding can genuinely enhance how customers experience travel insurance – which is in line with our objective of offering more digitally-enabled services that deliver assistance as and when customers need it.”
- Learn more about Blink in the InsurTech Spotlight.
About Blink Parametric
Blink Parametric is a multi-award-winning global InsurTech that transforms its clients’ traditional insurance offerings into superior service experiences with simple, intuitive and transparent parametric products. Its platform serves as the conduit for high frequency, low value claims across Travel, with flight disruption and lost luggage solutions as well as developing solutions within the business interruption sector and online personal data monitoring and cyber solutions. It partners globally with insurance and financial services companies in Asia, Europe, North America and Central and Latin America.
Blink Parametric was founded in 2016, became the first Insurtech in the FCA (UK) Sandbox programme and made TheINSURTECH100 (2019, 2020, 2022), an annual list of the worlds’ most innovative InsurTech companies. Selected for Cohort 5 of the prestigious Lloyd’s Lab innovation accelerator programme in 2020, it has subsequently won multiple UK and European-wide industry awards for Service, Technology, Customer Experience, Best App, Claims Innovation and Cyber Risk, including Outstanding Industry Contribution of the Year at the 2022 ITIJ: International Travel & Health Insurance Journal Awards. For more information, visit blinkparametric.com.
About Zurich Singapore
In Singapore, Zurich provides a wide range of insurance offerings for commercial and corporate clients, under its general insurance entity, Zurich Insurance Company Ltd (Singapore Branch). Zurich is one of the top general insurers in Singapore specialising in complex risks, and international insurance programs and personal risks. Its key lines of business cover include Travel, Accident & Health, Casualty, Construction, Financial Lines, Global Energy, Marine and Property. For more information about Zurich Singapore visit www.zurich.com.sg
About Zurich Edge
Zurich Edge is an APAC-wide flagship digital partnership proposition that delivers tailored and innovative solutions for customers within a partner’s ecosystem. With its open architecture full-stack platform, Zurich Edge enables seamless journeys, personalized experiences and optimization capabilities to drive deeper engagement with digital consumers and unlock unparalleled value for partners’ businesses. Leveraging Zurich’s strong insurance expertise, Zurich Edge comes with a dedicated digital squad in each market to co-create and launch insurance opportunities that deliver competitive advantage. For more information about Zurich Edge, visit www.zurich.com.sg/zurich-edge
About Zurich Insurance Group
Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.
Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.
The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. For more information, visit www.zurich.com.
SOURCE: Blink Innovation via Fuller Marketing
Tags: Blink Innovation, InsurTech, InsurTech Spotlight, travel, Zurich
