Digital identity white paper published by major players in the Quebec insurance industry

Peace of mind is possible in the digital age

Quebec City, QC (May 29, 2023) – Beneva, Desjardins, IDLab and KPMG have joined forces to launch a white paper with the objective to develop a common understanding of digital identity in order to answer basic questions that citizens, consumers and business leaders may have and to promote its integration into everyday life. The authors of the white paper wish to encourage collaboration between the various actors who will be involved in the implementation of this digital representation of a person and contribute to creating a favorable and safe context for its adoption.

Based on a collaboration between four organizations, the free white paper takes a stand against the lack of a formal and meaningful digital identity that increases the vulnerability of individuals and organizations to fraud and identity theft. As a result, public confidence in proposed solutions is not always present and hinders its acceptance, whereas this technology should make it easy and secure to prove their identity in order to interact with organizations and access services.

“At Beneva, we are committed to protecting the privacy of our customers and partners. We are always looking for opportunities and innovative solutions that will allow us to provide them with a secure and streamlined experience, and the white paper is an important step in that direction.”, said Suzie Dion, Vice President Shared Services, Business and Corporate Functions at Beneva.

“Desjardins supports the creation of a digital ID based on the principles set out in the white paper because our top priority is protecting our members and clients. The principles give people control over their personal information and make things easier for them. We hope that this white paper will foster collaboration among public and private organizations and create an environment where we can adopt and implement a robust and trusted digital ID for all stakeholders.” said Mathieu Desrosiers, Director at Desjardins.

“At IDLab, we recognise that there is important education and awareness work to be done to create widespread support for user-friendly and secure digital identities in Canada. We believe that the best solutions will require a community approach, in collaboration with public and private organisations, and we are determined to facilitate this.”, noted Patrick Cormier, CEO – IDLab.

“KPMG’s team of professionals in Quebec is pleased to have contributed to the development of this document. Mindful of the importance of protecting personal information, we suggest concrete solutions for effective and responsible involvement of digital identity.” states Dominic Jaar, Partner and Regional Leader, Management Consulting at KPMG Canada

TELUS and Videotron have joined this initiative to contribute to a favourable context for a better common understanding of digital identity.

To learn more about this topic, please access the digital identity white paper.

About KPMG International

KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 146 countries and territories and in FY20 had close to 227,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients. Learn more at

About Beneva

Created by the coming together of La Capitale and SSQ Insurance, Beneva is the largest insurance mutual in Canada with more than 3.5 million members and customers. Beneva employs over 5,000 dedicated employees: people looking out for people. Its human approach is rooted in mutualist values that are shared by its employees. With $26.8 billion in assets, Beneva positions itself as a major player in the insurance and financial services industry. Its head office is located in Quebec City. For more information, visit

Policyholders of contracts issued by an insurance company of Beneva Group Inc. are members of SSQ Mutual and La Capitale Civil Service Mutual.

About Desjardins Group

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $404 billion. It was named one of Canada’s Top 100 Employers in 2022 by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world’s strongest banks according to The Banker magazine, Desjardins has one of the highest capital ratios and credit ratings in the industry. For more information, please visit

About IDLab

IDLab is a Canadian non-profit organization that enables public and private entities, governments, vendors and users to accelerate the adoption of user-centric digital identity solutions by promoting conformance and technical interoperability. For more information, please visit

Source: IDLab

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