Accident Support Services Officially Opens in Ottawa

Toronto, ON (Nov. 3, 2022) – Accident Support Services International Ltd. (ASSI), in partnership with Ottawa Police Service, is pleased to announce their grand opening of three Collision Reporting Centres (CRCs) in Ottawa, ON.

Opening the Collision Reporting Centre Program in communities allows for resources previously allocated to minor collisions to be redistributed to higher priority needs. The success of the CRC program has been felt by many, from drivers having a safe and informative place to report their collisions to police services having more available officers for proactive engagements. With over 30 years of experience in the post-collision care industry, ASSI is thrilled to bring our program to the Ottawa community.

“Participation in the CRC program will allow our Police Service to have an effective and efficient customer service with reduced wait-times, by providing a modernized and streamlined response to the community. It will also bring significant staffing efficiencies within our Front Desk Services, permitting the Service to find efficiencies or redirect resources where they are most needed.” says Interim Chief Steve Bell regarding Ottawa Police Service participating in the CRC Program.

The goal of ASSI is to facilitate an active partnership between the police and insurers in post- collision care by providing knowledgeable advice and assistance to collision victims with empathy, integrity, and availability. “Collision Reporting Centres provide a no-cost, convenient, safe place to report a collision to police. Drivers attend the CRC following their collision, photos of the vehicle’s damage are recorded, along with the details of the collision. This information can be sent to their insurance company if desired, which fast tracks the claims process for the driver. Resulting in better customer service.” Says ASSI President Steve Sanderson.

The three CRCs in Ottawa will be located at 474 Elgin St., open Monday to Friday 10 am – 6 pm, the second at 3343 St. Joseph Blvd., open Monday to Friday 9 am – 5 pm, the third at 211 Huntmar Drive, open Monday to Friday 8 am – 6 pm, Saturday & Sunday 9 am – 5 pm.

About Accident Support Services International

ASSI is the facilitator of the Collision Reporting Centre Program (CRCP). The program meets the needs of many industries for post-collision care and is an extension of the claims process. The CRCP allows for an in-person review of collision details with the driver to complete the official provincial collision report, for vehicle damage documented and gives insurers the opportunity to provide direction for next steps in the customers claim. ASSI also provides police on scene investigated collision reports through our Collision Reporting and Occurrence Management System (CROMS), where insurers use one common portal to access available collision reports. For more information, visit

SOURCE: Accident Support Services International

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