Toronto, ON (Sept. 14, 2021) – Accident Support Services International (ASSI) and Gore Mutual Insurance Company are pleased to announce they have successfully gone live with FNOL Integration
Gore Mutual Insurance Company has been a longtime supporter of Accident Support Services International Ltd. (ASSI) and the Collision Reporting Centre (CRC) program. To elevate that partnership a First Notice of Loss (FNOL) integration has been successfully implemented. This allows a seamless transition of collision report data to be provided from ASSI to Gore Mutual almost immediately upon an insured reporting a collision at one of ASSI’s CRCs.
Gore Mutual will digitally receive all the information from the collision report to trigger FNOL and quickly move forward with managing the claim. The CRC staff will provide the insured with a Gore Mutual claim number, the customer will leave the CRC knowing that their claim has been started. Previously, it could take up to 24 hours for a collision report package to reach claims staff, an insured would call to start their claim and end up repeating collision details. “Since the FNOL integration the information is available almost immediately for use in claims handling, immensely reducing redundancies for both the claims team, controlling indemnity and expenses and enhance customer experience” says, Kumar Siva Chief Operating Officer for Accident Support Services International Ltd.
About Accident Support Services International
ASSI has been providing collision reporting to the police services and insurance industry since 1994. We are proud to have created the CRC program allowing police services to redeploy officers back into their communities and servicing the insurance industry by helping their customers through the collision reporting process. ASSI provides a complete collision reporting customer package that includes vehicle damage pictures, statements, passenger information, SIU alerts and third-party collision details. For more information, visit accsupport.com.
About Gore Mutual
Gore Mutual is Canada’s longest established property and casualty insurance company. Based in Cambridge, Ontario, and Vancouver, British Columbia, we are a Canadian-owned and operated mutual company, with 500 employees focused on delivering outstanding insurance products and services to customers. Built on a foundation of financial strength for more than 180 years, our Next Horizon strategy is a 10-year plan to transform us from a mid-size regional carrier to a national scale insurer with over $20 million invested in talent and technology in 2020. We help strengthen Canadian communities through the Gore Mutual Foundation by supporting local initiatives. Over the past 20 years, we have donated more than $12 million to over 650 charities. Learn more at goremutual.ca.
SOURCE: Accident Support Services InternationalTags: Accident Support Services International (ASSI), First Notice of Loss (FNOL), Gore Mutual