Toronto, ON (Mar. 23, 2021) – Accident Support Services International (ASSI), facilitators of collision reporting, is proud to announce the First Notice of Loss integration (FNOL) with Economical. As part of the service, made possible by a partnership between Economical Insurance and Accident Support Services International (ASSI), policyholders will get a SMS notification for key information such as their claim number and contact information.
“We know that being involved in an auto collision can be very stressful, which is why Economical is proud to partner with ASSI to help make the process as seamless as possible. Offering customers rapid, reliable information via SMS in these difficult situations helps ensure that our customers are informed about services of trusted vendors,” said Hans Reidl, Senior Vice President, Claims at Economical.
“As we celebrate our 150th anniversary, we continue to adopt new technological solutions to improve the lives of Canadians and our broker partners”
Outside of the FNOL process, it takes anywhere from 24 to 72 hours for a CRC incident report to make its way to an Insurer for an adjuster to be assigned.
Natasha Noseworthy, Manager of Insurance program at ASSI, commented: “Claims Transformation is the focus for the Insurance Industry. We are very excited about this integration with Economical and how it streamlines the process for all citizens reporting an accident, along with their internal workflow. There is nothing worse than being involved in an accident and not knowing what your next steps are. The FNOL process eliminates additional frustration for the policyholder. Through this partnership, we will be able to assist policyholders in real-time. They leave the CRC with the peace of mind that Economical will have their claim and are actively working to get them back on the road. Furthermore, this process makes the turnaround times for adjusters more manageable”
The FNOL process provides our Insurance Partners with their insured’s accident details and damage photos in real time. This will expedite the claims process and get citizens back to normal everyday life as quickly as possible
Accident Support Services International is available to work with all insurance partners to facilitate the FNOL process and improve their workflow.
About Accident Support Services International
Accident Support Services International has been in the business of providing assistance in accident/collision reporting to insurers and police since 1994. We are the only provider of full police accident reporting along with a complete series of photographs and fraud detection services in North America with a focus on customer service and convenience. Your policyholder can now report their accident, have all the information and pictures provided to their insurance company within minutes of reporting, and leave with a claim number and next steps to complete their claim.
For more information, visit accsupport.com.
About Economical Insurance
Economical Mutual Insurance Company (“Economical” or “Economical Insurance”, which includes its subsidiaries where the context so requires) is a leading property and casualty insurer in Canada, with over $2.8 billion in annual gross written premiums for the year ended December 31, 2020 and over $6.6 billion in assets as at December 31, 2020. Economical is a Canadian-owned and operated company that services the insurance needs of more than one million customers.. For more information, visit www.economical.com.
SOURCE: Accident Support Services InternationalTags: Accident Support Services International (ASSI), Economical Insurance, launch, partnership