HSB Canada launches sensor solution to help insurers reduce claims

HSB Canada’s Applied Technology Solutions Are Transitioning Insurance to Connect and Protect

  • IoT-based program alerts customers to potential water leaks and frozen pipes
  • An early warning system for insurers and commercial insureds
  • Sensor Systems by HSB sends alerts to help prevent costly damage

Hartford, CT (Nov. 18, 2020) – HSB Canada, part of Munich Re, has introduced Sensor Systems by HSB, a turnkey solution to help insureds reduce common property claims. The program monitors, predicts and alerts customers to risk events associated with water leaks, pipe freezing and critical temperature changes.

“Water is the ‘new fire’, with billions of dollars paid out in commercial water damage claims each year,” said John Mulvihill, president and chief executive officer of HSB Canada. “HSB Canada is on a mission to drastically reverse this trend, using its extensive equipment data and experience with IoT-based systems to offer an early warning system for insurers and insureds.”

HSB Canada offers its IoT services through insurers and risk pools, installing sensors at commercial locations to monitor for conditions that pose risks.

First launched in the USA, Sensor Systems by HSB has saved customers millions of dollars in potential losses by mitigating property damage from water and frozen pipe leaks.

Since 2016, HSB’s IoT programs for business, industry, institutions and homes have collected more than 13 billion sensor readings from client locations.

In Canada, HSB’s first installation was recently completed with the deployment of sensors in Munich Re’s flagship office tower at 390 Bay Street, Toronto.

“Water escape losses in commercial buildings can be costly and disruptive,” said Gareth Hill, vice president finance and chief financial officer, Non-Life at Munich Re of Canada. “We’re confident that Sensor Systems by HSB will help predict and reduce such losses in our own building and mitigate impact to our tenants.”

The program is customized for each insurer to reflect the types of businesses it covers and can focus on the challenging classes of business in its portfolio.

HSB Canada works with insurers to install sensors that continuously monitor equipment and conditions at customer locations. HSB analyzes the data and sends alerts to policyholders via email, cell phone, or text when an issue needs attention or could result in a breakdown or property damage.

About Hartford Steam Boiler (HSB)

HSB Canada, part of Munich Re, is a multi-line specialty insurer and provider of inspection, risk management and IoT technology services. HSB Canada’s insurance offerings include equipment breakdown, cyber risk and other coverages. HSB blends its engineering expertise, technology and data to craft inventive insurance and service solutions for existing and emerging risks posed by technological change. Throughout its 150-year history HSB’s mission has been to help clients prevent loss, advance sustainable use of energy and build deeper relationships that benefit business, public institutions and consumers. HSB holds A.M. Best Company’s highest financial rating, A++ (Superior). For more information, visit www.hsb.com.

About Munich Re

Munich Re is one of the world’s leading providers of reinsurance, primary insurance and insurance-related risk solutions. The group consists of the reinsurance and ERGO business segments, as well as the capital investment company MEAG. Munich Re is globally active and operates in all lines of the insurance business. Since it was founded in 1880, Munich Re has been known for its unrivalled risk-related expertise and its sound financial position. It offers customers financial protection when faced with exceptional levels of damage – from the 1906 San Francisco earthquake through to the 2019 Pacific typhoon season. Munich Re possesses outstanding innovative strength, which enables it to also provide coverage for extraordinary risks such as rocket launches, renewable energies, cyberattacks, or pandemics. The company is playing a key role in driving forward the digital transformation of the insurance industry, and in doing so has further expanded its ability to assess risks and the range of services that it offers. Its tailor-made solutions and close proximity to its customers make Munich Re one of the world’s most sought-after risk partners for businesses, institutions, and private individuals.

SOURCE: Münchener Rückversicherungs-Gesellschaft (Munich Re)

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