Smart MailHub Addresses Work From Home Challenges in Large Organizations

Toronto, ON (Nov. 12, 2020) – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, introduces Smart MailHub, a solution to help organizations overcome one of the big challenges of the COVID-19 era by reducing the costs, compliance risks and inconvenience of work from home (WFH) and remote office business correspondence.

As more businesses adapt to working remotely, many are discovering that home office environments pose a unique set of challenges for producing and delivering business correspondence. For many businesses, producing ad hoc and small batch correspondence from remote locations is time consuming, costly and error prone. The situation has become much more complex and challenging since the onset of the pandemic.

Smart MailHub solves many of the major pain points businesses face when moving business processes from a centralized office to remote locations by empowering remote staff with a secure, easy-to-use interface that makes it possible to submit documents right from their desktops to a production facility for printing, inserting, archiving, tracking and delivery. Additionally, high-integrity, web-based document tracking and audit details ensure accuracy, provide proof of mailing and mitigate compliance risks.

Smart MailHub also presents an opportunity for print service providers to offer a new service and capture new print volume, assisting organizations with these challenges. Crawford Technologies is extending a special plan to print service providers and business process outsourcers who want to provide this offering to their customers.

“With many organizations coming to the realization that WFH is going to be around for a while, it’s time to put sustainable solutions in place,” said Ernie Crawford, president and CEO of Crawford Technologies. “Smart MailHub provides an easy way to send mail through your secure production mailing facility.”

Smart MailHub is available for immediate on-premise installation or use in the cloud. To introduce the key features and business benefits of Smart MailHub, Crawford Technologies will be holding a webinar for customers and partners on December 3 at 1:00pm (ET). Register here.

About Crawford Technologies

Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats. For more information visit

Source: Crawford Technologies

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