Sunnybrook and Lumino Health connect patients to local health care providers

COVID-19 pandemic highlights the need for health care from home

Toronto, ON (June 24, 2020) – Connecting with a health care provider like a physiotherapist or chiropractor once you’re out of the hospital can be a challenge. After a surgery or procedure, patients are eager to get back on their feet but often don’t know where to access local care. Sunnybrook Health Sciences Centre is now offering Lumino Health’s Provider Search tool on their patient care pathways website. Lumino Health network is Canada’s largest network of providers with access to 150,000 health professionals.

Sunnybrook’s digital care pathways aim to reduce some of the anxiety that patients may feel about their care journey. MySunnybrook’s digital care pathways walk people through their journey from admission to the time they leave Sunnybrook, providing tips and resources along the way. Lumino Health’s Provider Search is now included on the website as a navigational tool to help patients find health care providers virtually or in their community.

“We understand that patient recovery and healing continues outside of the hospital,” said Craig DuHamel, Vice-President, Communications and Stakeholder Relations and Office of the Patient Experience. “We want to help make this process as smooth as possible for our Sunnybrook community. Lumino Health’s network of health providers will connect people to the support they need, virtually or close to home.”

Lumino Health helps people find health care providers, connect virtually and access the latest resources and innovations. Sun Life created the platform as a commitment to help Canadians live healthier lives. Features of Provider Search and the Lumino Health platform include:

  • Access to over 15,000 health care providers who offer virtual care services
  • Ability to choose criteria such as language preference and location when searching for local physiotherapists, massage therapists, mental health professionals and other health care providers
  • Access to more than 14 million user ratings on health care providers’ services
  • Information on cost for health care providers in your area

“We are thrilled to be partnering with Sunnybrook to help patients get the ongoing support and care they need for recovery,” said Chris Denys, Senior Vice-President, Possibilities, Lumino Health. “When it comes to taking care of yourself, finding the right health care provider, solution or information can make all the difference. At Lumino Health, our goal is to empower Canadians by connecting them with the tools and resources they need to be healthy.”

About Lumino Health

Lumino Health network is an innovation from Sun Life, launched in fall 2018. Sun Life Assurance Company of Canada created the platform as a commitment to helping Canadians live healthier lives. As Canada’s premier network of health resources, helps Canadians find healthcare providers near them in seconds and access resources and innovations to live healthier lives. In 2019, Lumino Health was awarded the “Reinventor” award by PWC for their innovative and industry-disrupting platform.

About Sun Life

Sun Life is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of March 31, 2020, Sun Life had total assets under management of $1,023 billion. For more information, please visit

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

About Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is inventing the future of health care for the 1.3 million patients the hospital cares for each year through the dedication of its more than 10,000 staff and volunteers. An internationally recognized leader in research and education and a full affiliation with the University of Toronto distinguishes Sunnybrook as one of Canada’s premier academic health sciences centres. Sunnybrook specializes in caring for high-risk pregnancies, critically ill newborns and adults, offering specialized rehabilitation, and treating and preventing cancer, cardiovascular disease, neurological and psychiatric disorders, orthopaedic and arthritic conditions and traumatic injuries. The hospital also has a unique and national leading program for the care of Canada’s war veterans.

Note: All figures in Canadian dollars.

SOURCE: Sun Life Financial Canada Inc.

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