Marsh and AXA XL Launch ‘Last Mile’ Delivery Insurance Solution

New usage-based policy enables businesses to meet surge in demand

New York, NY (June 3, 2020) – Marsh, the world’s leading insurance broker and risk advisor, today announced the launch of Marsh deliveryPRO, a customizable insurance solution that enables US businesses to meet the increased demand for same-day delivery of their products more efficiently.

Many grocers, delivery network companies, retailers, restaurants, and other businesses are using individual drivers as employees or in a “gig” independent contractor capacity to meet the surge in demand for delivery during the COVID-19 pandemic. In these cases, the drivers’ own vehicle is used. Current commercial auto liability insurance for such delivery can be difficult to secure and is often based on outdated models like prior year revenues, resulting in inefficient pricing.

To address these issues, Marsh has collaborated with AXA XL and mobility data and analytics company Arity to create Marsh deliveryPRO, an innovative usage-based, price-by-mile insurance solution that allows businesses to pay only for the coverage they need.

With deliveryPRO, Marsh clients can purchase a minimum of $500,000 in exclusive third party bodily injury and property damage auto liability capacity from AXA XL in excess of a minimum $500,000 self-insured retention for their hired and non-owned delivery exposures.

The policy acts as primary auto coverage when the driver is on an active delivery, as tracked by the deliveryPRO platform powered by Arity or other existing technology. Premiums are based on the number of miles driven for the delivery, allowing insurance costs to scale with a business’ growth. Pay-per-claim third-party claims administration services and claims consulting also are available.

“Many businesses have had to ramp up their existing delivery services or convert from in-person sales to on-demand deliveries overnight as a result of the global pandemic. Even when the crisis is over, last-mile delivery will likely continue to grow,” said Robert Bauer, Head of Marsh’s US Sharing Economy and Mobility Practice. “With Marsh deliveryPRO, businesses can access usage-based insurance, pay only for what they need, and meet the surge in demand for delivery.”

Chris Kopser, AXA XL President of Global Risk Management, said: “AXA XL is committed to providing tailored solutions that address emerging risks, particularly in the sharing economy and mobility space. Our relationship with technology innovators and strong distribution firms like Arity and Marsh respectively, empower us to help address the evolving needs of our clients.”

Gary Hallgren, President of Arity, added: “Our expertise in mobility data analytics enables us to understand how someone behaves while behind the wheel, whether it’s for a delivery or personal use. This gives businesses greater control and the ability to work with and employ delivery drivers directly. Arity is proud to play a part in providing groundbreaking solutions that allow businesses to quickly adapt and effectively manage their insurance costs while giving individual drivers protection when making deliveries with their vehicles.”

About Marsh

Marsh is the world’s leading insurance broker and risk adviser. With more than 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of more than US$17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. To learn more, subscribe to BRINK.

About AXA XL Global Risk Management

AXA XL’s Global Risk Management team works collaboratively to build risk management programs, including General Liability, U.S. Workers Compensation, and Commercial Auto, for large U.S. and Canadian-based domestic and multinational companies. Through its regional and global network, AXA XL helps these companies address their primary casualty risks through insurance, analytics and loss prevention needs in more than 200 countries.

About AXA XL Insurance

AXA XL Insurance offers property, casualty, professional, financial lines and specialty insurance solutions to mid-sized companies through to large multinationals globally. We partner with those who move the world forward. To learn more, visit

About AXA XL

AXA XL, the property & casualty and specialty risk division of AXA, provides insurance and risk management products and services for mid-sized companies through to large multinationals, and reinsurance solutions to insurance companies globally. We partner with those who move the world forward. To learn more, visit


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