COVID-19: Challenges and Opportunities in Financial Services

COVID-19 creates steep challenges for financial institutions, but patches of opportunities exist as well: Aite Group Special Report

Boston, MA (Mar. 20, 2020) – As governments around the world attempt to defend against COVID-19, financial institutions and their technology vendors are facing significant operational constraints as well as a rapidly deteriorating business climate, and many are experiencing an urgent need to identify bright spots.

“Governments’ moves to ‘flatten the curve’ are creating significant operational challenges for most financial institutions, not to mention risks to their business performance,” says Gwenn Bezard, co-founder and research director at Aite Group. “Opportunities exist though, and financial institutions and technology vendor leaders should not lose sight of those,” he continues.

In this report, Aite Group analysts bring to light a range of near-term challenges and opportunities for FIs in key verticals of the industry (Banking & Payments, Securities & Investments, and Insurance) and across the Fraud & AML and Cybersecurity functions. This report also provides analysts’ recommendations to FIs and their vendors.

Clients of Aite Group’s Institutional Securities & Investments, Wealth Management, Wholesale Banking & Payments, Retail Banking & Payments, Health Insurance, Life Insurance, P&C Insurance, Cybersecurity, or Fraud & AML service can download this 28-page Impact Brief.

To learn more about the topic covered in this Impact Brief, please contact [email protected].

Click here to access the complimentary report.

About Aite Group

Aite Group is a global research and advisory firm delivering comprehensive, actionable advice on business, technology, and regulatory issues and their impact on the financial services industry. With expertise in banking, payments, insurance, wealth management, and the capital markets, we guide financial institutions, technology providers, and consulting firms worldwide. We partner with our clients, revealing their blind spots and delivering insights to make their businesses smarter and stronger. Visit us at

Source: Aite Group

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