Insurers Turning to IT Services Partners for Modernization and Innovation

In evolving insurance landscape, the right IT services provider is a partner, not just a supplier

Novarica profiles 42 providers

Boston, MA (Feb. 11, 2020) – At the same time as experienced IT resources in the Baby Boomer generation are retiring, the need for modernization, innovation, and change in the insurance industry are driving IT organizations to look for skill sets and resourcing options that are often in short supply. The latest Market Navigator report from research and advisory firm Novarica, IT Services Providers for Insurers, profiles 42 IT services providers in this space to help insurers understand and compare their options.

“Now more than ever, it’s important for IT organizations to position and prepare themselves to respond to the needs of their business partners,” said Tom Benton, Vice President of Research and Consulting, and co-author of Novarica’s new report. “This means engaging with technology partners that complement and supplement internal resources. The ability to deploy resources quickly and with confidence in their capabilities is becoming a hallmark of the IT organization of today and the future. CIOs and their teams will need to be able to deal with escalating demands for capabilities and shrinking delivery timelines.”

Click here for the table of contents or to access the report.

Report Summary

Modernization, innovation, and change in the industry are driving the need for insurance IT organizations to leverage IT services providers to access scarce skills and variablized resources. This report provides an overview of 42 major IT services providers for North American insurers, with a focus on their experience levels in key functional areas. The information in this report was collected directly from the providers using a proprietary Novarica RFI. The report contains a brief profile of each vendor, including a chart detailing the provider’s experience levels in specific, targeted functions.

Providers include: Accenture, Ascend, Atos, Birlasoft, BP3, Capgemini, CastleBay Companies, Centric, CGI, Cognizant, Deloitte, DXC, Equisoft, EY, HCL, Hexaware, HTC, IBM, Infosys, Jarus Technologies, Kumaran Systems, LTI, Majesco, MFXchange, Mindtree, Mphasis, msg global solutions, NIIT Technologies, NTT DATA, PwC, Pyramid Consulting, RCG Global Services, Silver Tree, Slalom, Synechron, TCS, Trianz, ValueMomentum, Virtusa, Wipro, Xceedance, and Zensar Technologies.

Click here for the table of contents or to access the report.

About Novarica

Novarica helps more than 100 insurers make better decisions about technology projects and strategy through retained advisory services, published research, and strategy consulting. Its knowledge base covers trends, benchmarks, best practices, case studies, and vendor solutions. Leveraging the expertise of its senior team and more than 300 CIO Research Council members, Novarica provides clients with the ability to make faster, better, more informed decisions. Its consulting services focus on vendor selection, custom benchmarking, project checkpoints, and IT strategy. For more information, visit

Source: Novarica

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