Now is the time for auto insurance companies to roll out new programs to retain customers: Aite Group report
Boston, MA (Feb. 18, 2020) – As auto insurers continue to introduce new telematics systems, they risk losing opportunities to fully engage new customers by limiting the benefits and feedback. While carriers still have a way to go before fully integrating this technology into their value chain, they must start looking beyond discounts to fully engage customers and build relationships. Personalized advice programs that provide customers with pertinent data about how they drive and how to drive more safely can be paired with other options to help create a more complete solution that increases customer engagement and improves retention.
A new Aite Group report, U.S. Auto Insurance: Increase Engagement With Personalized Advice Programs, was written to be a source for carriers, providing them the information necessary to augment their telematics offerings with personalized advice programs and consider other value-added products and services.
This report was written to be a source for carriers, providing them the information necessary to augment their telematics offerings with personalized advice programs and consider other value-added products and services. It is based on a Q1 2019 Aite Group online survey of 766 U.S. consumers who were asked about their thoughts concerning connected devices and technology.
This 42-page Impact Report contains 43 figures and one table. Clients of Aite Group’s P&C Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.
Click here for the online summary or to download the table of contents.
This report mentions Amazon, Apple, Beautyrest, Cambridge Mobile Telematics, Contour Next One, Dario, DiamondClean, Fitbit, Fitindex, Google, iHeart, Jawbone, Kolibree, MyFitnessPal, MyFoodDiary, Nest, Nokia, Omron, OnStar, Oral-B, Philips, Polar, Progressive, QardioArm, Renpho, Rhythm, Ring, RunKeeper, Scosche, Snap, State Farm, Tacx, Weight Watchers, Welch Allyn, and Withings.
About Aite Group
Aite Group is a global research and advisory firm delivering comprehensive, actionable advice on business, technology, and regulatory issues and their impact on the financial services industry. With expertise in banking, payments, insurance, wealth management, and the capital markets, we guide financial institutions, technology providers, and consulting firms worldwide. We partner with our clients, revealing their blind spots and delivering insights to make their businesses smarter and stronger. Visit us at www.aitegroup.com.
Source: Aite GroupTags: Aite Group, Amazon, Apple, auto insurance, Cambridge Mobile Telematics, engagement, FitBit, Google, Nest Wealth, Progressive Insurance, State Farm, Telematics, United States (USA), wearables